Gala, the bilingual AI receptionist that answers 24/7
Always. Everywhere. In multiple languages.
Real-time front office: what your clients actually experience.
What changes the moment Gala goes live
- 99% Missed calls recovered: Calls that used to ring out, now answered
- Multilingual Regional accent support: Switches mid conversation
- Synced Appointments land in your calendar: Synced with Google or Microsoft 365
- Seconds Time to answer: Faster than anyone you could hire
Everything your front office needs, in one receptionist
No menus. No hold music. No "press 1 for sales." Gala the receptionist answers every call, SMS and email around the clock, no voicemail, no missed leads, no after-hours gap. Here's exactly what's included from day one.
- 24/7 answering: Answers 24/7 across call, SMS and email, every channel, every hour, always live.
- Multiple calls at once: Handles multiple calls at once, no busy signal, no hold music, even at your peak.
- Multilingual voice: Multiple voice options across languages, pick the voice that fits your brand, and switches mid-call so no caller needs a handoff.
- Smart call transfers: Transfers to the right extension by your rules, the call reaches the right person, every time.
- Lead qualification: Qualifies every lead, asks your questions and captures the details before anyone calls back.
- Live booking: Books straight into your calendar, appointments land live in Google Calendar or Outlook.
- Spam & robocall screening: Screens spam and robocalls, junk gets filtered so only real callers reach you.
- Voice + text follow-ups: Sends confirmations, reminders and follow-ups, by SMS and email, so no one forgets the appointment.
- Caller ID & history: Recognizes returning callers with full CRM history, logs every call and hands off an AI summary to the right person when needed.
See what every call looks like.
Click around. Every surface here is the real product.
Every call, every channel, on one feed.
Gala works in the open. You see the call land, the appointment book itself, the confirmation go out, in real time, without lifting a finger.
The day before Gala vs. the day after.
| Without Gala | With Gala |
|---|
| Phone rings, nobody picks up, lead goes to a competitor. | Phone rings, Gala answers in seconds, multilingual. |
| Voicemail full of partial info, no context, no follow-up. | Structured summary in your inbox with caller history attached. |
| After-hours calls bounce. Weekends are dead zones. | Booked appointments while you sleep, synced to your calendar. |
Your calendar, your inbox, your tools.
Gala reads availability, writes events, and notifies the right human, directly in the stack you already use.
A warm voice on the first ring.
Most callers cannot tell Gala is an AI. They just feel heard, helped, and booked. That is the whole point.
About Gala the Receptionist
Frequently asked questions
- Can Gala handle technical industry vocabulary?
- Yes. During onboarding we feed Gala your industry terms, services, common questions and pricing. By go-live she speaks like she's worked in your shop for years, from HVAC parts to dental codes to legal intake.
- What if Gala doesn't know an answer?
- She never bluffs. She acknowledges the question, captures the context, and either transfers to a teammate or promises a callback with a clear time window, then logs it so the right person follows up.
- How does Gala recognize returning customers?
- Gala matches incoming caller ID, email or number against your CRM in real time. She greets returning clients by name, pulls their history, and skips the questions she's already answered before.
- Can I customize Gala's voice and tone?
- Yes. You pick the voice (warm, professional, energetic), the persona name, the greeting script and the brand vocabulary. Gala matches the personality of your business, not a generic robocaller.
Plans (CAD, monthly)
- Essential: $129/mo CAD. For owner-operators and small crews. 250 min/mo, 3 users, 1 voice agent, $0.37/min past the plan
- Advanced: $249/mo CAD. For growing teams with steady call volume. 500 min/mo, 5 users, 2 voice agents, $0.35/min past the plan
- Enterprise: $439/mo CAD. For busy multi-crew operations. 1,000 min/mo, 7 users, 3 voice agents, $0.33/min past the plan
$0 setup on every plan. Annual billing takes a further 15% off, billed in one payment up front. Add-ons: additional user $22/mo · additional voice agent $10/mo. Volume discounts available for additional users.
Need more than 1,000 minutes per month? Tell us about your volume and we’ll recommend the right configuration for your business. Talk to our team.
Pick up the phone you've been missing.
Set up in 7 days. Cancel monthly. No phone trees, no scripts to write. Gala starts answering the moment we go live.
Hear it for yourself on our own line, then read how the first week runs, what each plan costs, the jobs Gala takes over at the front desk, the trade you are in and the questions buyers ask before signing.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.