The integrations that are live today, and the ones that are not yet.
An advertised integration and a tested one are two different things. So this page separates the two. Everything marked Live is running for customers today. Everything marked Coming soon is not, and stays in the future tense until it ships.
| Integration | What it does | Status |
|---|---|---|
| Google Calendar | Gala reads your real availability and books the appointment during the call. | Live |
| Microsoft Outlook (Microsoft 365) | The same live booking, on an Outlook calendar. | Live |
| SMS confirmations and reminders | After a booking, Gala texts a confirmation, then reminders before the appointment. You set the timing and the wording. | Live |
| Email confirmations and reminders | The same confirmation and reminders by email, on the same schedule. | Live |
| Inbound text and email replies | Gala reads incoming texts and emails and answers from your knowledge base, in your tone. It qualifies the request and hands the thread to a person when it needs one. | Live |
| Call transfer to your line | Anything outside Gala's scope is transferred to a human, or logged with a priority callback. | Live |
| Outbound calls | Gala calls a missed number back, reminds customers before a visit, follows up on quotes, and reactivates past customers. You set the hours and the cadence. | Live |
| Your existing business number | You keep the number you already advertise. There is no hardware to buy. | Live |
| Unpaid invoice follow-ups | Gala follows up with your clients on unpaid invoices. It comes with every Receptionist plan, at no extra charge. | Live |
| Google review requests | Gala sends a polite review request the day after signoff, while the work still feels fresh. | Live |
| Your own tools, by API or webhook | If your tool has an API or a webhook, we can usually connect it. Custom integrations are part of every setup. | Live |
| Integration | What it does | Status |
|---|---|---|
| QuickBooks | When it ships, invoices will sync to QuickBooks as jobs close. | Coming soon |
| Stripe deposits | Stripe will collect deposits at booking and final payments at signoff. | Coming soon |
| Scheduling and dispatch | Coming soon, not live today. It is part of the Admin Assistant line. | Coming soon |
The Receptionist answers calls, books, qualifies leads, and follows up with your clients on unpaid invoices. The Administrative Assistant includes the full Receptionist and adds the office work after the call: photo quotes, CRM updates, documents, and analytics. Scheduling and dispatch, and QuickBooks invoicing and Stripe payments, are coming soon and not live today.
Name your stack before you sign. Ask to see the integration running, not a checkmark on a comparison table. We confirm what connects during onboarding. More answers are in the FAQ, in the buyer's guide and on your data in Canada.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.