Privacy Policy

Gavion Inc. privacy policy, version 2.0, effective October 28, 2026. It explains what personal information Gavion collects, why, who it is shared with, how long it is kept and how to exercise your rights, under Québec's private-sector privacy act and PIPEDA.

What the policy covers

• Scope, the privacy officer, and Gavion's two roles: enterprise responsible, and service provider for its clients
• Information collected, how it is collected, and why it is used
• Artificial intelligence: disclosure to callers, analysis of calls, and training
• Service providers by category and jurisdiction, and communication outside Québec
• Retention periods, security, cookies and tracking technologies
• Your rights, confidentiality incidents, governance and complaints, minors, and data from Google services
• Governing law, changes to the policy, and contact details

The list above summarises the policy; the full text is on this page.

Related: where your data is stored and what Gala takes down on a call, and the website terms of use.

AI Receptionist · AI Admin Assistant · Pricing · How it works · Call Gala · Industries · Use cases · FAQ · Blog · About · Contact

Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.