Phone & Reception Automation
AI Receptionist Pricing in Quebec: What You Pay
By Antoine Gagnon, co-founder and CEO of Gavion · September 21, 2026 · 5 min read
In short
- Cost depends on coverage hours, pricing structure and what's included at base.
- Per-minute answering services and full-time receptionists both get expensive fast.
- Gala includes bilingual 24/7 answering, booking and confirmations in its core service.
Every missed call is a lost job or a scheduling headache. If you run a trades business in Quebec, the phone doesn't stop ringing because you're under a sink or on a roof.
So owners start pricing out an AI receptionist, and the quotes vary wildly. Here's what drives the cost, how it compares and what you get.
What drives the cost
Three things matter more than the headline number:
- Coverage. Business-hours-only service costs less than nights, weekends and holidays in English and French. If emergencies come in at 11 p.m., business hours alone don't solve your problem.
- Pricing structure. Some providers add a setup fee to a monthly subscription. Others charge one flat rate. Traditional answering services often bill per minute or per call.
- What's included. Live call transfer, automatic SMS and email confirmations, and booking into Google Calendar or Microsoft Outlook are add-ons with some providers and bundled with others.
Per-minute billing can bite. According to a 2026 guide from Nextiva, many answering services run "around $325–$350 per month for 200 minutes, with a $49.99 set-up fee and about $2.50 per extra minute." A busy month full of short spam or wrong-number calls can quietly double your bill.
How it compares to traditional options
A full-time human isn't cheap. Job Bank Canada reports that receptionists in Québec usually earn between $16.60 and $27.00 per hour, and Glassdoor pegs the average Montreal receptionist salary at roughly $55,053 per year. That's before benefits, training and sick days, and one person can't cover 24/7 in both languages.
Answering services sit in the middle. Pricing guides from 2026 show typical costs of $50 to $500 per month for a live answering service, with per-minute rates from $1.00 to $3.09. That works for low, predictable volume and gets expensive fast otherwise.
The cost owners underestimate is nobody answering at all. A Housecall Pro report citing Invoca's call analytics data notes that home services businesses miss around 27% of their inbound calls. For a deeper side-by-side, our AI receptionist cost guide breaks down the numbers further.
What Gala costs and what's included
Gala Receptionist is built for trades and field service businesses. It answers every call in English or French, 24/7, so you don't pay extra for nights and weekends.
Included today:
- Bilingual call answering around the clock
- Lead qualification based on your intake questions
- Live booking into Google Calendar or Microsoft Outlook
- Automatic confirmations by SMS and email
- Transfer to a human when a call needs one
Not live yet: automatic dispatch routing and invoicing sync to QuickBooks or Stripe deposits are on our roadmap. They live under the Gala Administrative Assistant. Everything on the Receptionist list is running in production for Quebec trades businesses right now. To weigh it against hiring, an answering service or another AI tool, our comparison guide walks through the tradeoffs.
Is it worth it for your business?
Compare your monthly Gala fee to the value of one job lost to a missed call. If your average job is worth more than a month of service and you miss even one or two calls that would have converted, it pays for itself. Fewer no-shows and evenings back come on top.
Run your own numbers with our ROI calculator using your call volume, job value and miss rate. For electricians, the electrical industry page and our after-hours coverage use case show how emergency calls play out.
Missed calls cost you money every month, whether or not you track it. A Gala Receptionist demo takes fifteen minutes and shows what your calls look like when every one gets answered. Contact Gavion to see it running with your own call scripts and calendar before you commit.
Frequently asked questions
How much does an AI receptionist cost per month in Quebec?
Pricing depends on call volume, coverage hours, and included features like bilingual support or calendar booking. Traditional answering services in North America typically run $50 to $500 per month plus per-minute overages, while flat-rate AI plans avoid the overage risk. Ask for full pricing, including setup fees.
Is an AI receptionist cheaper than hiring staff in Quebec?
Usually, yes. A Montreal receptionist salary averages $55,053 per year, per Glassdoor, before benefits or training, and one employee can't cover nights, weekends, or both languages at once. An AI receptionist covers all of that for a fraction of a full-time salary.
Does Gala Receptionist charge extra for bilingual or 24/7 coverage?
No. Bilingual, around-the-clock call answering is built into the core Gala Receptionist service, not sold as a premium add-on. What you pay covers call answering, lead qualification, booking, and confirmations, whether the call comes in at 2 p.m. or 2 a.m.
What features are coming soon versus available today with Gala?
Call answering, lead qualification, live calendar booking, and SMS/email confirmations are live today. Automated dispatch routing and invoicing sync to QuickBooks or Stripe are coming soon and not yet available, so no business is billed for features that aren't running yet.
Sources
This article draws on the following sources:
- Answering Service Cost: What You Can Expect to Pay in 2026
- Receptionist in Québec | Wages - Job Bank
- Salary: Receptionist in Montreal, QC 2026 | Glassdoor
- How Much Does an Answering Service Cost in 2026? - CMS
- The Hidden Costs of Missed Calls for Home Service Business Owners
- Salary: Receptionist in Montreal, QC, Canada 2026 | Glassdoor