AI receptionist for electricians in Canada
- A burning smell at the panel at 11 p.m. is an emergency. If your line goes to voicemail, the caller tries the next electrician on the list.
- After an ice storm or a windstorm, homes with a damaged service mast need an electrician, and every one of them calls the same morning.
- Half the house is dark: a tripped breaker, a failing panel or a utility outage? Someone has to ask before a truck goes out at night.
- Your electricians are in walls and attics all day. Panel upgrade and EV charger quotes wait in voicemail behind the emergency calls.
- 24/7, Emergency line: Outages, burning smells, storm damage
- Transferred, Urgent calls: To your on-call electrician, by your rules
- Live, Estimate booking: Google Calendar or Outlook
- FR / EN, Every call: Québécois French or English
What Gala does
- Outage triage: The whole house or one circuit? Are the neighbours dark too? Did the main breaker trip? Gala asks the questions you set, so a neighbourhood outage is not mistaken for an emergency call-out.
- Safety calls transferred: A burning smell, sparks, smoke from an outlet or a hot panel matches your emergency rules. Gala transfers the call to your on-call electrician and texts your team the address and a summary.
- Storm-day surge: After an ice storm or a windstorm, damaged masts and service entrances all call at once. Gala answers several calls at the same time and transfers the urgent ones to your on-call line.
- Quotes booked, not lost: Panel upgrades, EV chargers, renovations: not emergencies, but good jobs. Gala captures the scope and books the estimate visit into Google Calendar or Outlook, with a text confirmation.
- Job details captured: Address, what is out, panel size if the caller knows it, the age of the house and how to get in. Each call lands as a written summary in your dashboard.
- French and English: Gala answers in Québécois French or English and follows the caller's language from the first sentence. The emergency questions are the same in both.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- What happens when a customer calls at 2 a.m. with a burning smell at the panel?
- Gala answers in the caller's language and asks your safety questions: is there smoke or sparks, is the panel hot, is anyone in danger. A burning smell matches your emergency rules, so Gala reads the safety instructions you gave it, transfers the call to your on-call electrician and texts your team the address and a summary. If nobody picks up, it takes the full details and flags the call for priority callback. A quote request at the same hour is booked for a regular slot, with a text confirmation.
- Which electrical calls count as an emergency?
- The ones you say do. Most electricians start with a burning smell, sparks or smoke, a hot panel, water near electrical equipment and storm damage to the service entrance, but you write the list and change it any time. A neighbourhood-wide outage can get the answer you choose instead of a call-out.
- Can Gala keep up after an ice storm or a windstorm?
- Yes. Gala answers several calls at the same time, so the morning after a storm no caller hits a busy signal, and every call gets the same emergency questions before it is transferred or booked.
- Does Gala book into my calendar or field-service software?
- Gala books natively into Google Calendar and Microsoft Outlook. If your field-service software has an API or a webhook, we can usually connect it during setup; tell us what you use and we confirm it before you sign.
- Can Gala answer electrical code questions?
- Only what you put in its knowledge base, such as the services you offer and the areas you cover. Gala does not give technical advice outside what you approve: anything else is booked with a licensed electrician or flagged for a callback.
- How much does an AI receptionist for electricians cost in Canada?
- Gala's plans are listed in Canadian dollars on the pricing page, and the entry price is at the top of this page. Every plan has the same features, 24/7 emergency answering and transfers included, there is no setup fee, and most businesses are live the same day.
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Contact
Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.