Virtual receptionist in Quebec: human or AI, and at what price

A virtual receptionist in Quebec answers your business line for you, in French and English, without sitting in your office. You have three options: a human answering service billed by the minute, an AI receptionist like Gala at a flat $129 CAD a month and up, or a hybrid. This page compares the three, with prices and what to check before you sign.

Small business owner smiling as he takes a call at his desk

Three kinds of virtual receptionist

The right choice depends on your call volume, your hours and, in Quebec more than anywhere, your language.

What to check before you sign, in Quebec

Eight questions to ask any vendor, us included.

What a virtual receptionist costs in Quebec

Per-minute pricing looks cheap until you add up the minutes. We sell Gala, so the other services are named with their own published prices, read on their sites.

Per-minute human service (Posh)Gala
Entry price$65/mo + $2.30/min$129/mo, 250 minutes included
100 minutes a month$295$129
BillingBy the minuteFlat monthly plan

For reference, a full-time salaried receptionist in Québec costs about $3,033 a month in wages, for business hours only (median, Job Bank, Government of Canada).

How Gala works as a virtual receptionist

Gala answers your number with your own information, in Québécois French and English, detected automatically.

Monthly calendar with appointments marked by red push pins
  1. Answers Every call, text and email, 24/7, from the first ring.
  2. Qualifies The caller answers your questions, and spam and robocalls are screened out.
  3. Books The appointment goes into your Google or Outlook calendar during the call.
  4. Confirms Confirmation and reminder by text or email, and the call is logged in a basic CRM.
  5. Transfers emergencies Real emergencies go to your on-call line.

Flat plans from $129 to $439 CAD a month, 250 to 1,000 minutes included, $0 setup. Call data is stored in Canada, never sold and never used to train third-party models.

Every Quebec region, the same service

A virtual receptionist does not need to be down the street. Gala serves businesses across Quebec and the rest of Canada from Montréal, with the same French on the North Shore as on the South Shore.

Looking for one in Montreal itself? The Montreal page covers its area codes, its busiest weeks and a French-first market where callers also switch to English.

Montréal shopping street on a winter day, near the Jean-Talon Market

Frequently asked questions

Is a virtual receptionist the same as an answering service?

Mostly. An answering service takes messages; a virtual receptionist usually also books appointments and transfers calls. Both were human services billed by the minute; AI receptionists now cover the same job at a flat monthly price.

Does the vendor have to be in Quebec?

No. What matters is where the recordings and transcripts live and whether they are used to train models, wherever the vendor is based. Gala stores call data in Canada, on a Québec-based application server.

Can it answer in French and English on one number?

With Gala, yes: the language is detected on the call and the caller is answered in it. Some services need a dedicated line or charge extra for a second language.

How much does it cost to try?

Gala's entry plan is $129 CAD a month with no setup fee, and you can change tiers at any time. Book a demo to hear the voice on your own scenarios first.

Hear Gala answer in French and English, on your own scenarios. Book a demo · See pricing

Related

AI Receptionist · AI Admin Assistant · Pricing · How it works · Call Gala · Industries · Use cases · FAQ · Blog · About · Contact

Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.