AI receptionist for construction in Canada
- A client in the middle of a renovation calls at 10 p.m.: water is coming through the open roof. That is an emergency, and it lands in a voicemail nobody checks until 7 a.m.
- Bid requests need scope, square footage, timeline and budget. Your project manager cannot take that call from a job site.
- Subcontractors and suppliers call all day about deliveries and schedule changes, and your superintendent stops working to answer.
- In spring, every homeowner wants a quote at once, and the calls you miss in April are the projects you do not build in the summer.
- 24/7, Emergency and bid line: Evenings, weekends, holidays
- Transferred, Site emergencies: To your on-call line, by your rules
- Captured, Scope details: Sq ft, timeline, budget
- FR / EN, Every call: Québécois French or English
What Gala does
- Site emergencies transferred: Water coming into an open house, a client without heat after a system was disconnected, damage on a site after hours. You decide what counts as an emergency, and Gala transfers those calls to your on-call line and texts your team.
- Bid request intake: Project type, address, square footage, scope, timeline and budget range. Your estimator walks into the site visit with the details already written down.
- Site visits booked: Qualified bids go straight into your estimator's Google Calendar or Outlook, and the client gets a text confirmation. Calls that are not a fit get your service description and a callback.
- Subcontractor and supplier calls: A sub calling about a schedule change or a supplier confirming a delivery gets a written message routed to the right superintendent, so nobody on site stops to pick up.
- Spring rush, fall deadlines: Spring quote season and the race to close buildings before the freeze both mean more calls than one office can take. Gala answers several calls at once.
- French and English: Gala answers in Québécois French or English and follows the caller's language from the first sentence, for francophone trades and anglophone owners alike.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- What happens when a client calls at 2 a.m. with water coming into a house under renovation?
- Gala answers in the caller's language and asks your emergency questions: where the water is coming in, whether it is near anything electrical, which project it is. That matches your emergency rules, so Gala transfers the call to your on-call supervisor and texts your team the address and a summary. If nobody picks up, it takes the full details and flags the call for priority callback. A bid request at the same hour is written up and the site visit booked for a regular slot.
- Which construction calls count as an emergency?
- The ones you say do. Builders usually start with water getting into an open structure, a client left without heat or water during the work, and damage or a break-in on a site after hours. You write the list and change it any time; everything else goes into your normal flow.
- Can Gala handle both commercial bids and residential renovation calls?
- Yes, with separate intake questions for each. Gala asks the questions you set for each kind of project and routes the call or the booking to the right estimator.
- Does Gala connect to my project management software?
- Gala books natively into Google Calendar and Microsoft Outlook. If your project management software has an API or a webhook, we can usually connect it during setup; tell us what you use and we confirm it before you sign.
- Can Gala give my RBQ licence number to callers who ask?
- Yes. Your licence number and the services you are licensed for go into Gala's knowledge base, which you validate line by line, so callers get the answer you wrote.
- How much does an AI receptionist for construction companies cost in Canada?
- Gala's plans are listed in Canadian dollars on the pricing page, and the entry price is at the top of this page. Every plan has the same features, 24/7 emergency answering and transfers included, there is no setup fee, and most businesses are live the same day.
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Contact
Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.