Can Gala give a cleaning price estimate over the phone?

Yes, a ballpark range based on the criteria you set: square footage, pet hair, and cleaning frequency. The firm price comes after the walk-through or photo intake. Gala captures both scenarios.

Does Gala handle reschedule requests from recurring cleaning clients?

Yes. Callers can reschedule, skip a week, or pause their contract right on the call. Changes push to your field-service software automatically. Recurring clients no longer need to wait for a callback.

How does Gala handle commercial cleaning bids?

Commercial calls go through a separate intake: building access hours, square footage tier, COI requirements, and walkthrough request. The lead routes directly to your commercial estimator.

Does Gala integrate with the field-service software I use for cleaning companies?

Yes, native integration. Customer records, recurring schedules, and special preferences sync both ways. For payment processors like Stripe or Square, we connect via webhook during setup.

AI receptionist for cleaning companies

Quote calls require square footage, floor count, pet hair, and frequency. Your team forgets half of it on the first call.
Move-in/move-out customers need a hard deadline; missed callbacks mean lost jobs to whoever returns the call faster.
Recurring weekly clients reschedule constantly. Every missed pickup is a churn risk.
Commercial cleaning leads (offices, clinics) want a professional first touchpoint, not a personal voicemail.

24/7, Quote intake: Evenings and weekends
0, Missed calls: Every caller answered live
Captured, Sq ft + frequency: On every quote
Live, Booking: Recurring schedules handled

What Gala does

Detailed quote intake: Square footage, number of floors, bedrooms/bathrooms, pets, deep-clean vs maintenance. Every detail your estimator needs in one structured ticket.
Recurring schedule management: Reschedule, skip-a-week, or upgrade frequency, handled live without needing to text the owner. Updates sync to your scheduler.
Move-in/move-out flow: Hard deadline customers get prioritized booking. Captures lease end date, key handoff details, and required cleaning depth.
Commercial vs residential routing: Offices, clinics, gyms get the commercial flow, building access, hours, square footage tiers, COI requirements all collected.
Special-request handling: Eco-friendly products only? Same crew every week? Cat-free routing? Gala captures the preferences and tags the customer profile.
Multilingual: Detects the caller's language on the first sentence. Essential for Montreal-area residential and Quebec City commercial accounts. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Can Gala give a cleaning price estimate over the phone?: Yes, a ballpark range based on the criteria you set: square footage, pet hair, and cleaning frequency. The firm price comes after the walk-through or photo intake. Gala captures both scenarios.
Does Gala handle reschedule requests from recurring cleaning clients?: Yes. Callers can reschedule, skip a week, or pause their contract right on the call. Changes push to your field-service software automatically. Recurring clients no longer need to wait for a callback.
How does Gala handle commercial cleaning bids?: Commercial calls go through a separate intake: building access hours, square footage tier, COI requirements, and walkthrough request. The lead routes directly to your commercial estimator.
Does Gala integrate with the field-service software I use for cleaning companies?: Yes, native integration. Customer records, recurring schedules, and special preferences sync both ways. For payment processors like Stripe or Square, we connect via webhook during setup.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.