Will Gala ever give legal advice to callers?

No. Gala is explicitly scripted to refuse opinions, predictions, and merits-of-the-case discussion. It captures facts, books the consultation, and confirms that a lawyer will follow up. We test this rigorously before go-live.

How does Gala handle conflict checking for law firms?

You provide your conflicts list: parties, related entities, and opposing counsel. Gala asks for the names involved at intake and cross-references in real time. Matches are flagged and the booking is held for your review.

How is law firm intake data protected?

Data is Canadian-hosted, end-to-end encrypted, with retention policies you control. SOC 2 audit planned; we sign a DPA on request.

Can Gala handle a multi-lawyer firm with different practice areas?

Yes. We map each lawyer's practice areas, availability, and intake preferences. Gala routes calls accordingly and respects per-lawyer scheduling rules.

AI receptionist for law firms

First-call response within 5 minutes wins the client; over 30 minutes loses 70% of consult requests.
Receptionists spend half the day re-asking the same intake questions instead of doing real work.
After-hours emergency calls (criminal arrests, family matters) go straight to a generic answering service that captures none of the context you need.
Conflict-check delays slow down intake. And tire-kickers asking for free advice tie up your line.

24/7, After-hours intake: Criminal and family emergencies
0, Missed calls: Every caller answered live
Captured, Matter intake: Matter, jurisdiction, urgency
Live, Consult booking: Into your calendar

What Gala does

Consult-only intake: Gala never gives legal advice, never opines on the merits, never predicts outcomes. It captures facts, books the consultation, and clearly tells the caller a lawyer will follow up.
Conflict-check pre-screen: Captures opposing-party names, related entities, and matter details. Cross-references your conflicts list automatically, flagged matches don't get scheduled.
Practice-area routing: Family, criminal, real estate, business, immigration. Gala routes the lead to the right lawyer's calendar with the right intake form pre-filled.
After-hours emergency triage: Criminal arrest, restraining-order need, custody emergency, flagged keywords trigger an immediate transfer to your on-call counsel, not voicemail.
Confidentiality safeguards: All intake encrypted in transit and at rest. Canadian-hosted. Transcripts available only to authorized staff.
Multilingual: Detects the caller's language on the first sentence, table stakes for any Quebec firm serving both anglophone and francophone clients. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Will Gala ever give legal advice to callers?: No. Gala is explicitly scripted to refuse opinions, predictions, and merits-of-the-case discussion. It captures facts, books the consultation, and confirms that a lawyer will follow up. We test this rigorously before go-live.
How does Gala handle conflict checking for law firms?: You provide your conflicts list: parties, related entities, and opposing counsel. Gala asks for the names involved at intake and cross-references in real time. Matches are flagged and the booking is held for your review.
How is law firm intake data protected?: Data is Canadian-hosted, end-to-end encrypted, with retention policies you control. SOC 2 audit planned; we sign a DPA on request.
Can Gala handle a multi-lawyer firm with different practice areas?: Yes. We map each lawyer's practice areas, availability, and intake preferences. Gala routes calls accordingly and respects per-lawyer scheduling rules.

Related use cases

Gala AI Receptionist · Pricing · What an AI receptionist costs · ROI calculator · Gala vs other services

AI Receptionist · AI Admin Assistant · Pricing · How it works · Call Gala · Industries · Use cases · FAQ · Blog · About · Contact

Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.