AI that books appointments while you work
- You answer the phone with one hand and lose focus on the actual work in front of you.
- Voicemail tag with three callers eats two hours of your day. And the lead still doesn't book.
- Manual scheduling means typos, double-bookings, and you miss the small details.
- Customers want to book at 9pm. But you're not at your desk, and online booking forms scare them off.
- +44%, Booking rate: first-call conversion
- 24/7, Calendar open: Even 3am inquiries booked
- 0, Double-bookings: Real-time calendar checks
- 8 hrs, Saved per week: for the typical owner-operator
What Gala does
- Live calendar lookup: Gala checks your real calendar availability. And books straight in. No human in the loop.
- Service-aware timing: Knows your 30-min vs 90-min appointment types and books the right duration with the right resource.
- Confirmation & reminders: Sends email + SMS confirmation, then a reminder 24h and 2h before. Customers show up, fewer no-shows.
- Rescheduling on the fly: Customer can change or cancel by calling back. Gala recognizes them and updates the calendar in real time.
- Books with the right person: Ask for someone specific, and Gala checks their calendar directly, offering their next two open slots, not a generic one.
- Multilingual: Detects language on first sentence. Critical for any Quebec or bilingual market business.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- Does Gala work with Google Calendar and Outlook?
- Yes. Gala connects natively to Google Calendar. Outlook, Acuity, and any system with an API or iCal feed can be connected as a custom integration during setup. We have also connected to PMS, EMR, and shop systems that most businesses don't think of as calendars.
- Can Gala book a specific staff member when a caller requests them?
- Yes. Gala asks for the preference, checks that staff member's live calendar, and books accordingly. If they are unavailable, it offers the next two openings on that person's calendar, not a generic next slot.
- How do customers react to booking an appointment with an AI?
- Gala introduces itself naturally and never pretends to be human. Customers consistently rate the experience as faster and clearer than waiting on hold for a busy front desk.
Industries that use it
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Contact
Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.