Does Gala book salon appointments directly into my scheduling software?

Yes. Gala integrates natively with Calendly. For other scheduling tools, we connect via a custom integration at setup. The slot is held the moment Gala confirms with the caller.

Will Gala know each stylist's pricing and specialties?

Yes. We set up per-stylist profiles at onboarding: services, pricing tiers, days off, and specialties. Gala routes every caller to the right stylist.

Can Gala sell a gift card over the phone?

Yes. We connect to your payment system during setup. Card details are collected through a PCI-safe flow, the recipient gets the digital gift card, and the sale appears in your POS.

How does Gala handle walk-in availability inquiries?

Gala checks live calendar availability. If a chair is open in the next 30 minutes, it confirms the walk-in slot. Otherwise it offers the next available opening or adds the caller to your waitlist.

AI receptionist for salons and spas

Stylists are mid-color and can't pick up. Every missed call is a lost booking to the salon next door.
Last-minute cancellations leave 90-minute gaps your front desk can't fill in time.
No-show rates above 8% kill your margin; reminder calls never get made.
Gift card and package inquiries hit at random. And they convert at 2x the rate of a single cut.

24/7, Booking line: Even after closing
0, Missed calls: Every caller answered live
SMS, Reminders: Confirmation and 24h reminder
Live, Rebooking: Cancellation gaps filled

What Gala does

Live appointment booking: Reads your Calendly or salon-software calendar in real time. Books, reschedules, or cancels. And respects each stylist's specialties and preferences.
Cancellation backfill: A 2pm cut just dropped? Gala texts your waitlist and books the first taker, chair stays full without a single call to your front desk.
No-show reminder loop: Confirmation 48h before, SMS 24h before, voice call morning-of for first-time clients. No-show rates drop from 9% to 3%.
Gift card & package upsell: Caller asks for a cut and color? Gala mentions the matching package once if it saves them money. Caller asks about a gift? Gala handles the sale through your connected payment system.
Stylist preference matching: New client wants curly-hair specialist or a balayage expert? Gala routes them to the right stylist. And learns each stylist's strengths.
Multilingual: Detects the caller's language on the first sentence. Critical for Montreal and Quebec City salon clientele. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Does Gala book salon appointments directly into my scheduling software?: Yes. Gala integrates natively with Calendly. For other scheduling tools, we connect via a custom integration at setup. The slot is held the moment Gala confirms with the caller.
Will Gala know each stylist's pricing and specialties?: Yes. We set up per-stylist profiles at onboarding: services, pricing tiers, days off, and specialties. Gala routes every caller to the right stylist.
Can Gala sell a gift card over the phone?: Yes. We connect to your payment system during setup. Card details are collected through a PCI-safe flow, the recipient gets the digital gift card, and the sale appears in your POS.
How does Gala handle walk-in availability inquiries?: Gala checks live calendar availability. If a chair is open in the next 30 minutes, it confirms the walk-in slot. Otherwise it offers the next available opening or adds the caller to your waitlist.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.