Does Gala give flooring price quotes over the phone?

Yes, within the per-sq-ft ranges you provide at setup (for example, LVT installed from $4-7/sq ft including materials). Final quotes stay with your estimator after the in-home measurement, so your margins stay protected.

Can Gala tell the difference between hardwood, LVT, and tile?

Yes. We train Gala on your specific product lines at setup: hardwood, engineered, LVT, tile, carpet, vinyl plank. It asks the right qualifying questions for each material so your estimator visit is never wasted.

How does Gala handle commercial flooring bid requests?

Commercial callers such as property managers, GCs, and school boards get a separate intake flow. RFQ deadline, scope, square footage, and contact details are captured and routed to your commercial estimator immediately.

Does Gala integrate with field-service tools and QuickBooks for flooring contractors?

Yes. We connect natively to field-service tools, so customers, visits, and notes sync both ways. QuickBooks handles invoicing after the job. For showroom POS systems we connect via webhook at setup.

AI receptionist for flooring contractors

Showroom phone rings while your sales rep is mid-quote with a walk-in, one of those leads gets ignored.
Homeowners want a measurement 'this week' but your estimator's calendar is a paper mess, appointments get double-booked or forgotten.
Material questions (hardwood vs LVT, underlayment, stairs) eat 15-minute calls that don't always convert.
Commercial property managers expect a same-day callback on RFQs, voicemail kills the bid before it starts.

24/7, Quote intake: Evenings and weekends
0, Missed calls: Every caller answered live
Captured, Lead intake: Material, sq ft, timeline
Live, Measurement booking: Into your calendar

What Gala does

Material-aware intake: Gala asks the right follow-ups for each material, moisture barrier on basement LVT, species on hardwood, edge type on stairs.
Square-footage capture: Walks the caller through rough room dimensions so your estimator arrives with a ballpark, not a blank sheet.
Measurement scheduling: Books in-home measurements into your calendar with photo and lockbox notes, same-day for hot leads.
Commercial RFQ routing: Property manager or general contractor on the line? Routes directly to your commercial estimator with the deadline flagged.
Showroom callback queue: When the showroom is busy, Gala captures and triages. Your sales rep gets a prioritized callback list, not a stack of pink slips.
Multilingual: Detects the language on the first sentence, essential for Quebec residential and commercial flooring projects. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Does Gala give flooring price quotes over the phone?: Yes, within the per-sq-ft ranges you provide at setup (for example, LVT installed from $4-7/sq ft including materials). Final quotes stay with your estimator after the in-home measurement, so your margins stay protected.
Can Gala tell the difference between hardwood, LVT, and tile?: Yes. We train Gala on your specific product lines at setup: hardwood, engineered, LVT, tile, carpet, vinyl plank. It asks the right qualifying questions for each material so your estimator visit is never wasted.
How does Gala handle commercial flooring bid requests?: Commercial callers such as property managers, GCs, and school boards get a separate intake flow. RFQ deadline, scope, square footage, and contact details are captured and routed to your commercial estimator immediately.
Does Gala integrate with field-service tools and QuickBooks for flooring contractors?: Yes. We connect natively to field-service tools, so customers, visits, and notes sync both ways. QuickBooks handles invoicing after the job. For showroom POS systems we connect via webhook at setup.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.