Question 1

Does Gala give flooring price quotes over the phone?

Accepted Answer

Yes, within the per-sq-ft ranges you provide at setup (for example, LVT installed from $4-7/sq ft including materials). Final quotes stay with your estimator after the in-home measurement, so your margins stay protected.

Question 2

Can Gala tell the difference between hardwood, LVT, and tile?

Accepted Answer

Yes. We train Gala on your specific product lines at setup: hardwood, engineered, LVT, tile, carpet, vinyl plank. It asks the right qualifying questions for each material so your estimator visit is never wasted.

Question 3

How does Gala handle commercial flooring bid requests?

Accepted Answer

Commercial callers such as property managers, GCs, and school boards get a separate intake flow. RFQ deadline, scope, square footage, and contact details are captured and routed to your commercial estimator immediately.

Question 4

Does Gala integrate with field-service tools and QuickBooks for flooring contractors?

Accepted Answer

Yes. We connect natively to field-service tools, so customers, visits, and notes sync both ways. QuickBooks handles invoicing after the job. For showroom POS systems we connect via webhook at setup.