Can Gala schedule the site visit an excavation quote needs?

Yes. Because excavation jobs can't be priced over the phone, Gala captures the site address, job type, access, and timeline, then books the site visit straight into your calendar so your estimator arrives ready.

Does Gala handle both homeowner and general-contractor calls?

Yes. We build two intake paths at setup: a simple flow for residential clients and a detailed one for general contractors that captures the project name, tender number, and site-plan details, then routes each to the right person.

Can Gala ask about underground locates before booking a dig?

Yes. Gala confirms whether a locate request has been filed and whether the site is staked, and flags anything missing so your operator never shows up to a site that isn't cleared to dig.

What happens to quote calls during peak digging season when we're slammed?

Gala answers every one at once, no busy signal, no missed lead. Whether it's one caller or twenty during the spring rush, each gets the full intake and lands in your schedule.

AI receptionist for excavation contractors

Quote requests come in while your crews and machines are in the field. Nobody's at the desk, and the general contractor just calls the next excavator on the list.
Every job needs a site visit before you can price it, but half the callers never leave enough detail to even schedule one.
Locate requests, access constraints, and soil or depth questions get missed in a rushed conversation, and your operator rolls out to a site that isn't ready to dig.
The season is short. A missed call in May is a foundation job that goes to a competitor for the whole summer.

24/7, Quote intake: Every caller answered live
0, Missed leads: Even when crews are digging
Multilingual, Regional accent support: Native Québécois French

What Gala does

Site-visit intake: Captures the site address, job type (foundation, trenching, grading, demolition), lot access, and timeline so your estimator can schedule the visit with full context.
Locate & access questions: Asks whether underground locates are done, whether the site is staked, and what equipment can reach it, so your operator never rolls out to a site that isn't dig-ready.
Crew & equipment scheduling: Books site visits and jobs around your operators and machines, excavator, skid steer, dump truck, so two crews never get promised the same Monday.
Homeowner or GC routing: Residential callers get a simple intake; general contractors are routed to your estimator with project name, tender number, and site-plan details captured up front.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Can Gala schedule the site visit an excavation quote needs?: Yes. Because excavation jobs can't be priced over the phone, Gala captures the site address, job type, access, and timeline, then books the site visit straight into your calendar so your estimator arrives ready.
Does Gala handle both homeowner and general-contractor calls?: Yes. We build two intake paths at setup: a simple flow for residential clients and a detailed one for general contractors that captures the project name, tender number, and site-plan details, then routes each to the right person.
Can Gala ask about underground locates before booking a dig?: Yes. Gala confirms whether a locate request has been filed and whether the site is staked, and flags anything missing so your operator never shows up to a site that isn't cleared to dig.
What happens to quote calls during peak digging season when we're slammed?: Gala answers every one at once, no busy signal, no missed lead. Whether it's one caller or twenty during the spring rush, each gets the full intake and lands in your schedule.

Related use cases

Gala AI Receptionist · Pricing · What an AI receptionist costs · ROI calculator · Gala vs other services

AI Receptionist · AI Admin Assistant · Pricing · How it works · Call Gala · Industries · Use cases · FAQ · Blog · About · Contact

Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.