AI receptionist for solar installers
- A homeowner sees a rebate ad, calls three installers, and books with whoever answers first. Your crew is on a roof and misses the call.
- Half your inbound calls are unqualified: renters, flat-fee shoppers, or shaded north-facing roofs that will never pencil out. They eat your sales rep's whole afternoon.
- Site assessments need the right prep: roof age, panel age, monthly hydro usage, electrical service size. Your office forgets to ask, so the assessor shows up blind.
- Post-install owners call about a monitoring app showing zero production or an inverter fault light, and those service calls get buried under new sales inquiries.
- 24/7, Every inquiry answered: Rebate-ad rushes included
- Qualified, Leads pre-screened: Roof, hydro bill, ownership
- Live, Site assessment booking: Straight into your calendar
What Gala does
- Solar lead qualification: Gala asks the questions that decide if a job pencils out: homeowner or renter, roof age and orientation, average monthly hydro bill, and whether they want to buy or finance. Unqualified callers get a polite answer; real prospects get booked.
- Site assessment intake: Captures roof type and pitch, panel count target, electrical panel size, and any shading concerns before booking. Your assessor arrives knowing the address, the roof, and the load, not walking in blind.
- Post-install service line: Existing customers calling about a monitoring app at zero production, an inverter fault, or a shutoff after a power outage get triaged and logged. Genuine faults are flagged; how-to questions get answered without pulling a tech off a roof.
- Books into your calendar: Confirmed assessments and install dates drop straight into the calendar or dispatch tool you already run, with the caller's details and qualifying answers attached. No double entry, no sticky notes.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- Can Gala qualify solar leads before booking a site assessment?
- Yes. We build your qualifying flow at setup: homeowner or renter, roof age and orientation, average monthly hydro bill, panel age, and buy-versus-finance intent. Only callers who meet your criteria get an assessment booked. Everyone else gets a courteous answer, so your sales reps stop burning afternoons on jobs that will never close.
- Does Gala handle post-install monitoring and service calls?
- Yes. Existing customers calling about zero production on the monitoring app, an inverter fault light, or a system that stayed off after a power outage are triaged against a flow you define. Common how-to questions get answered on the spot; genuine faults are logged with the details and flagged to your service team, so they never get buried under new sales inquiries.
- Can Gala route residential and commercial solar calls differently?
- Yes. Branching logic is set at configuration. A homeowner asking about a rooftop system flows into your residential sales queue; a property manager or business asking about a commercial rooftop or ground-mount array routes to your commercial estimator. Same Gala, separate paths, each with its own qualifying questions.
- Will Gala quote a price for a solar system over the phone?
- Only the ranges you provide, and only as a rough starting point. A firm number depends on the site assessment, roof condition, electrical service, and current rebate programs, so Gala explains that a proper quote comes after the assessment and books that visit instead. Your pricing and sales process stay fully in your hands.
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Contact
Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.