AI receptionist for garage door companies
- A car is trapped behind a dead door at 7am. The caller phones the next company on Google if you don't pick up on the first ring.
- A snapped spring means the door won't budge, and your techs are already on a driveway and can't stop to answer.
- Install quotes need door size, material, and opener type, and your office jots down half of it before the caller hangs up.
- After hours, a door stuck wide open leaves a house unsecured overnight, and that security call rolls to voicemail.
- 24/7, Emergency line: Trapped cars, doors off track
- 0, Missed calls: Every ring answered live
- Multilingual, Regional accent support: Detected on the first words
What Gala does
- Emergency triage: Gala tells a real emergency (car trapped, door off track blocking the exit, door stuck open overnight) from a routine tune-up, and transfers or books same-day accordingly.
- Repair intake: Captures the symptom (broken spring, snapped cable, dead opener, door off track), the door make, and remote or keypad details so your tech rolls up with the right parts on the truck.
- Install quote qualifying: Single or double, steel, aluminum, or wood, insulated or not, opener horsepower, new build or replacement. Gala asks the right questions before booking the on-site measure.
- Booking into dispatch: Slots the service call into your calendar or field-service software with the address, gate or access notes, and door details, so your dispatcher sees a complete job, not a callback to chase.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- Can Gala tell a garage door emergency from a routine repair call?
- Yes. You set the triage rules at setup. A trapped car, a door off the track blocking the exit, or a door stuck open overnight is treated as urgent and can transfer to your on-call tech or get a same-day slot. A noisy roller or a slow opener goes into your standard booking flow.
- What door and repair details does Gala capture on the call?
- Whatever your techs need to roll prepared: the symptom (broken spring, snapped cable, dead opener, door off track), single or double door, approximate size, opener brand, and whether the door is steel, aluminum, or wood. Every field lands in the job record as structured data before your tech leaves the shop.
- Will Gala book jobs straight into the software we already use?
- Yes. Gala books into the calendar and field-service software your shop already runs on, with the address, access notes, and door details attached. Your dispatcher sees a complete job ready to assign, not a message to call back.
- Where is our call data stored, and how fast can we start?
- Your call data is hosted in Canada, on a Québec-based application server. Most businesses are live the same day, with no setup fee and no contract, so you can start capturing every call without a long commitment.
- Does Gala answer garage door calls in both English and French?
- Yes. Gala picks up the caller's language on the first sentence and answers in English or Québécois French, 24/7. The emergency triage and the booked service call work the same way in either language.
- Can Gala back up our live CSRs instead of replacing them?
- Yes. Your CSRs keep answering your existing number, and the calls they can't get to are forwarded to Gala: after hours, and during a rush, since Gala answers unlimited calls at once. Calls you define as urgent go to your on-call line with an SMS to your team, and every booked job lands in your calendar for your CSRs to see.
- Can Gala answer garage door calls in Spanish?
- Yes. Gala's voice agent speaks 44 languages on the phone, Spanish included, and detects English and Québécois French automatically on every plan. Tell us at setup which languages your callers use. The emergency triage, door questions and booked service call work the same way in Spanish; your dashboard stays in English or French.
- Is Gala an AI booking agent or an AI dispatcher for garage door companies?
- Gala is an AI receptionist and booking agent. It answers the call, sorts the emergency from the routine repair, and books the service call into your calendar with the door details attached. It doesn't assign technicians: your dispatcher still does, starting from a complete job instead of a voicemail.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.