Can Gala handle the spring pool-opening call volume spike?

Yes. No queue, no busy signal. Pool service companies have handled 5x their normal call volume in the first warm week of May with zero missed calls. It scales without any work on your side.

Does Gala know Hayward, Pentair, and other pool equipment brands?

Yes. We train Gala on the brands you carry and service at setup: Hayward, Pentair, Jandy, Maytronics, and whatever you stock. It asks the right diagnostic questions for each brand.

Can Gala mention pool maintenance contracts to callers?

Yes. Gala mentions the contract option when the caller's profile fits: weekly cleans, salt pools, vacation home owners. It informs naturally and books the consultation if the caller is interested.

How does Gala handle pool water-chemistry questions?

We provide Gala a triage guide for common complaints such as green, cloudy, or low-chlorine water. It routes between a quick tip, a sample drop-off, or a service visit, whichever fits your business model.

AI receptionist for pool service companies

Opening season hits in May and everyone calls the same week. Your phone log doubles overnight and bookings get scrambled.
Pump or heater dies on a 32°C weekend and customers want a tech today, voicemail loses you the call to the next listing on Google.
Chemistry questions ('my water is green') take 10 minutes of phone time that doesn't pay unless it converts to a visit.
Equipment recommendations (heaters, salt cells, robots) take a real conversation. But your dispatcher is on the deck, not at a desk.

24/7, Heatwave line: Weekends covered
0, Missed calls: Every caller answered live
Captured, Pool details: Size, type, equipment
Live, Booking: Recurring service scheduled

What Gala does

Seasonal script switching: Spring openings, summer service, fall closings. Gala runs the right intake flow for the season automatically.
Pool-detail capture: In-ground or above-ground, vinyl or concrete or fiberglass, gallons, salt or chlorine. Your tech walks in knowing the pool.
Equipment failure triage: Pump won't prime, heater error code, salt cell flashing. Gala asks the right diagnostic questions and books accordingly.
Water-test scheduling: Green water or cloudy water complaints get routed to either a sample drop-off slot or an on-site visit. Your call.
Service contract upsell: One-off callers who fit your weekly route get a natural mention of the contract option, never pushy, just informed.
Multilingual: Detects the language on the first sentence. Pool ownership is big in Quebec residential, multilingual is non-negotiable. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Can Gala handle the spring pool-opening call volume spike?: Yes. No queue, no busy signal. Pool service companies have handled 5x their normal call volume in the first warm week of May with zero missed calls. It scales without any work on your side.
Does Gala know Hayward, Pentair, and other pool equipment brands?: Yes. We train Gala on the brands you carry and service at setup: Hayward, Pentair, Jandy, Maytronics, and whatever you stock. It asks the right diagnostic questions for each brand.
Can Gala mention pool maintenance contracts to callers?: Yes. Gala mentions the contract option when the caller's profile fits: weekly cleans, salt pools, vacation home owners. It informs naturally and books the consultation if the caller is interested.
How does Gala handle pool water-chemistry questions?: We provide Gala a triage guide for common complaints such as green, cloudy, or low-chlorine water. It routes between a quick tip, a sample drop-off, or a service visit, whichever fits your business model.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.