What happens to incoming calls during a 40 cm overnight storm?

Gala scales instantly: no busy signal, no voicemail. During an overnight storm it can handle hundreds of calls at once, routing each one correctly to crew, route, or callback queue. Your trucks see the job in their app.

Can Gala run the October snow-contract renewal campaign?

Yes. Gala makes outbound calls to last year's customer list, confirms address and service level, and signs them up for the new season. Your office is freed for work that needs human judgment.

Does Gala handle commercial multi-property snow-removal contracts?

Yes. Property managers and strata clients get a separate intake flow. All sites are captured in one call, the deadline is flagged, and the lead is routed to your commercial estimator.

Does Gala work with the field-service software I use for snow-removal route dispatch?

Yes, natively. Bookings, route assignments, and customer records sync both directions. For dispatch apps outside our native list, we connect via webhook at setup.

AI receptionist for snow removal

30cm storm at 2 a.m. and your phone explodes. Your dispatcher is in a truck, voicemail is full, customers panic.
October contract-renewal window closes in two weeks and you haven't called half your route yet.
Residential one-time clears and commercial route work get mixed up in the same call queue. The wrong job goes to the wrong crew.
New leads ask whether you do salt, plow, blower, walkways. And the answer changes by zone. Manual answers don't scale.

0, Missed storm calls: Even at 3 a.m. during a 40cm event
24/7, Storm dispatch line: Never goes to voicemail
Captured, Recurring contracts: October renewals
Live, One-time clears: Booked during the storm

What Gala does

Storm-night dispatch: When it's snowing, every call gets answered in seconds. Address, driveway type, urgency captured, pushed straight to your crew app.
Contract-renewal outreach: Gala makes outbound calls in October to last year's customers, confirms address and service level, and signs them up for the new season.
Residential vs commercial routing: Homeowner asking about a one-time driveway clear vs. a property manager renewing 14 sites, different intake flows, different routing.
Service-type qualification: Plow, blower, shovel, salt, walkways, ice control, captures the exact package the customer wants so you don't quote blind.
Storm-mode auto-activation: When the forecast triggers storm mode, Gala switches scripts, prioritizes existing contract holders, queues one-offs by zone.
Multilingual: Detects language on the first sentence, Quebec snow contractors need multiple languages every storm. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

What happens to incoming calls during a 40 cm overnight storm?: Gala scales instantly: no busy signal, no voicemail. During an overnight storm it can handle hundreds of calls at once, routing each one correctly to crew, route, or callback queue. Your trucks see the job in their app.
Can Gala run the October snow-contract renewal campaign?: Yes. Gala makes outbound calls to last year's customer list, confirms address and service level, and signs them up for the new season. Your office is freed for work that needs human judgment.
Does Gala handle commercial multi-property snow-removal contracts?: Yes. Property managers and strata clients get a separate intake flow. All sites are captured in one call, the deadline is flagged, and the lead is routed to your commercial estimator.
Does Gala work with the field-service software I use for snow-removal route dispatch?: Yes, natively. Bookings, route assignments, and customer records sync both directions. For dispatch apps outside our native list, we connect via webhook at setup.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.