Which CRMs does Gala integrate with directly?

Pipedrive, Zoho CRM, Salesforce, and other major CRMs. Airtable, Monday.com, and other custom systems can be connected as a custom integration during setup.

Can Gala update an existing contact record instead of creating a new one?

Yes. Gala checks for an existing record by phone number and email before creating anything. If a match is found it appends the activity log and updates relevant fields. Duplicate records are not created.

How does Gala assign follow-up tasks to the right sales rep?

At setup we define the assignment rules: by territory, by product line, by round-robin, or by the rep who owns the account. Gala applies those rules on every call and creates the task under the correct owner.

What happens to calls that come in when no rep is available?

Gala handles the full call, captures all required intake data, creates the CRM record, and assigns a follow-up task. The rep sees a complete, actionable record when they log in. No information is lost.

Your CRM fills itself while you sell

Reps log calls at end of day from memory. Half the fields are blank, the rest are guesses.
Your pipeline reports are based on bad data. Leadership makes forecast decisions from numbers no one trusts.
Leads come in by phone but land nowhere. No record, no follow-up task, no owner. They just disappear.
Your CRM only helps if it stays up to date, and manual entry is the first thing that slips when the day gets busy.

Every call, Logged: Created automatically
Real-time, CRM update: Logged as the call ends
Clean, Pipeline data: No manual-entry gaps
0, Manual entry: Nothing re-keyed

What Gala does

Auto contact creation: Gala creates the contact record in your CRM the moment a new caller is identified. Name, number, email if given, source. No duplicates, no missing records.
Call-to-deal mapping: Gala reads caller intent and maps the call to the right deal stage. New inquiry becomes a new opportunity. Follow-up call advances the stage.
Structured call summaries: Every call produces a structured summary: what was discussed, what was agreed, what the next step is. Pushed to the CRM activity log verbatim.
Follow-up task creation: Gala creates the next-action task in your CRM automatically. Assigned to the right owner, with a due date based on what was said in the call.
Searchable transcripts: Every call transcribed and attached to the contact record. Reps can read the full conversation before calling back, no prep time wasted.
Multilingual: Captures and logs in whichever language the caller uses. CRM records are consistently formatted regardless of language.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Which CRMs does Gala integrate with directly?: Pipedrive, Zoho CRM, Salesforce, and other major CRMs. Airtable, Monday.com, and other custom systems can be connected as a custom integration during setup.
Can Gala update an existing contact record instead of creating a new one?: Yes. Gala checks for an existing record by phone number and email before creating anything. If a match is found it appends the activity log and updates relevant fields. Duplicate records are not created.
How does Gala assign follow-up tasks to the right sales rep?: At setup we define the assignment rules: by territory, by product line, by round-robin, or by the rep who owns the account. Gala applies those rules on every call and creates the task under the correct owner.
What happens to calls that come in when no rep is available?: Gala handles the full call, captures all required intake data, creates the CRM record, and assigns a follow-up task. The rep sees a complete, actionable record when they log in. No information is lost.

Industries that use it

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.