Gala answers your Quebec line in French first, and in English the moment a caller switches.
| Largest centre | Montreal | 1,762,949 residents |
|---|---|---|
| Median receptionist wage | $20/h | Job Bank, 2023-2024 |
| Area codes | 12 | 514, 438, 263… |
| Time zone | Eastern |
Quebec is two large cities and a long list of smaller ones, often an hour of highway apart. The 2021 census put Montreal at 1,762,949 residents, Quebec City at 549,459 and Laval at 438,366. The phone is what holds the territory together, and it rings in French.
Four fixtures of the Quebec calendar bunch the calls together.
| When | What breaks | What the caller needs |
|---|---|---|
| December 1 to March 31 | Heating, at Hydro-Québec's morning and evening peaks | A technician the same morning |
| July 1 | Moving day, since most leases here end June 30 | A plumber or a locksmith that day |
| July 19 to August 1, 2026 | Sites shut for the construction holiday | Whoever stayed open takes it all |
| The spring freshet | Basements, as in 2019 with 423 mm of water | A pump crew, not a callback |
Nearly all of Quebec keeps Eastern Time. The Îles-de-la-Madeleine and the Basse-Côte-Nord stay on Atlantic Time.
French is the sole official language of Quebec, and the Charter gives a business's customers the right to be served in French. That covers the phone. The 2021 census gave French as a mother tongue for 77.8 per cent of responses, and 46.4 per cent of Quebecers speak both. Gala answers in French and moves to English when the caller does.
| Low | Median | High | |
|---|---|---|---|
| Hourly wage | $16.60 | $20.00 | $27.00 |
| Per month, 35 hours a week | $2,518 | $3,033 | $4,095 |
Job Bank, Government of Canada, receptionists (NOC 14101), Quebec, 2023-2024, checked 2026-09-09.
Twelve area codes cover Quebec, each original one doubled by overlays. Montreal has 514, 438 and 263, Quebec City 418, 581 and 367. Ten digits everywhere since 2008.
You keep your existing number: a simple call forward sends those calls to Gala, whatever the area code.
| Centre | Population | Counted as |
|---|---|---|
| Montreal | 1,762,949 | municipality (census subdivision) |
| Quebec City | 549,459 | municipality (census subdivision) |
| Laval | 438,366 | municipality (census subdivision) |
| Gatineau | 291,041 | municipality (census subdivision) |
| Longueuil | 254,483 | municipality (census subdivision) |
2021 Census of Population, Statistics Canada.
All figures checked on 2026-09-09.
Your customers have the right to be served in French, on the phone as anywhere else. Gala answers in French from the first ring.
Yes. You keep your number, and a call forward routes it to Gala, be it a 514, a 418 or an 819.
Sites close July 19 to August 1 in 2026. Gala answers through those two weeks and writes up every request.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.