AI receptionist for roofers in Canada
- Water is dripping through the ceiling during a summer storm at 9 p.m. The homeowner calls every roofer on Google, and the emergency goes to the first one who answers.
- In February and March, ice dams push meltwater under the shingles, and the leak calls arrive in waves after every thaw.
- After a windstorm, every house that lost shingles calls the same morning, often with an insurance claim to open.
- Your crews are on a roof all day and cannot answer. Inspection requests and emergency leaks wait in the same voicemail.
- 24/7, Emergency leak line: Storms, ice dams, wind damage
- Transferred, Active leaks: To your on-call crew, by your rules
- Captured, Claim details: Insurer, claim number, date of loss
- FR / EN, Every call: Québécois French or English
What Gala does
- Leak emergency triage: Is water coming in right now? Where in the house? Is it near lights or outlets? Is a tarp needed tonight? You decide what counts as an emergency, and Gala asks every caller.
- Transfer to your on-call crew: An active leak, a tree on the roof or a section torn off in the wind goes straight to your on-call line, and Gala texts your team the address and a summary.
- Ice dam season covered: When a thaw follows a cold spell, ice dam leaks come in all at once. Gala answers several calls at the same time, so none of them hits a busy signal.
- Insurance claim intake: Insurer, claim number, adjuster contact if there is one, date of loss and a description of the damage, written down on the call so your estimator walks in prepared.
- Inspections booked, not lost: A roof that is old but not leaking is not an emergency. Gala asks the roof's age and type and books the inspection into Google Calendar or Outlook, with a text confirmation.
- French and English: Gala answers in Québécois French or English and follows the caller's language from the first sentence. The emergency questions are the same in both.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- What happens when a homeowner calls at 2 a.m. with water coming through the ceiling?
- Gala answers in the caller's language and asks your emergency questions: is water coming in right now, where, is it near anything electrical, can someone get on the property tonight. An active leak matches your emergency rules, so Gala transfers the call to your on-call crew lead and texts your team the address and a summary. If nobody picks up, it takes the full details and flags the call for priority callback. An inspection request at the same hour is booked for a regular slot, with a text confirmation.
- Which roofing calls count as an emergency?
- The ones you say do. Roofers usually start with an active leak, an ice dam pushing water inside, a tree on the roof and a section torn off in the wind, but you write the list and change it any time. Everything else goes into your normal booking flow.
- Can Gala handle the calls after a storm?
- Yes. Gala answers several calls at the same time, so the morning after a windstorm no caller hits a busy signal or a full voicemail box, and each one is triaged before it is transferred or booked.
- Does Gala capture insurance claim details?
- Yes. You choose the fields at setup, typically the insurer, claim number, adjuster contact, date of loss and a description of the damage, and Gala asks for them on every storm call.
- Will Gala quote a price per square?
- Only the figures you approve. Gala does not give a firm price on a repair or a new roof: that comes from your estimator after the measure.
- How much does an AI receptionist for roofers cost in Canada?
- Gala's plans are listed in Canadian dollars on the pricing page, and the entry price is at the top of this page. Every plan has the same features, 24/7 emergency answering and transfers included, there is no setup fee, and most businesses are live the same day.
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Contact
Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.