Can Gala handle a storm call surge for a roofing company?

Yes. Gala scales to thousands of simultaneous calls with no setup changes on your end. During a storm surge it can answer hundreds of inspection requests in a day, with no busy signal or voicemail, capturing every one cleanly.

Does Gala capture insurance claim details on roofing calls?

Yes. We build a custom intake flow with you: claim number, carrier name, adjuster name and phone, date of loss, and deductible if known. Every field lands in the lead record as structured data.

Can Gala route commercial and residential roofing calls differently?

Yes. Branching logic is configured at setup. Commercial calls go to your commercial estimator queue, residential calls go to your standard sales flow. Same Gala, separate routes.

Will Gala quote a per-square price to callers?

Only the ranges you provide, for example: asphalt re-roofs typically start around a given price per square. Firm numbers come after the on-site measure. Your sales process stays intact.

AI receptionist for roofing companies

Hail hits on a Tuesday. Your phone explodes Wednesday and 70% of those leads go to whoever picks up first.
Insurance restoration calls require claim number, adjuster contact, and date of loss. Your office staff forgets half of it.
Crews on the roof can't answer estimate calls; quoting season slips past while leads cool off.
Tire-kickers asking 'how much per square?' tie up your line for 15 minutes apiece.

24/7, Storm-surge line: Hail and wind events
0, Missed calls: Every caller answered live
Captured, Claim details: Adjuster, claim #, date of loss
Live, Inspection booking: Into your calendar

What Gala does

Storm-surge handling: Hail or wind event in your zone? Gala absorbs 5x normal call volume instantly. No queue, no busy signal, no missed insurance leads.
Insurance claim intake: Captures claim number, carrier, adjuster contact, date of loss, and damage description. Your sales rep walks into the inspection fully prepped.
Inspection booking: Asks the right qualifying questions (roof age, leak active or cosmetic, accessibility) before slotting your estimator into the right time window.
Quote-or-book logic: Tire-kickers get a per-square range. Serious buyers get a confirmed on-site appointment. Your sales team stops triaging.
Safety escalation: Active leak, partial collapse, or anything tarp-urgent triggers a direct transfer to your emergency-tarp crew lead.
Multilingual: Detects the caller's language on the first sentence. Essential for residential storm calls across Quebec. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Can Gala handle a storm call surge for a roofing company?: Yes. Gala scales to thousands of simultaneous calls with no setup changes on your end. During a storm surge it can answer hundreds of inspection requests in a day, with no busy signal or voicemail, capturing every one cleanly.
Does Gala capture insurance claim details on roofing calls?: Yes. We build a custom intake flow with you: claim number, carrier name, adjuster name and phone, date of loss, and deductible if known. Every field lands in the lead record as structured data.
Can Gala route commercial and residential roofing calls differently?: Yes. Branching logic is configured at setup. Commercial calls go to your commercial estimator queue, residential calls go to your standard sales flow. Same Gala, separate routes.
Will Gala quote a per-square price to callers?: Only the ranges you provide, for example: asphalt re-roofs typically start around a given price per square. Firm numbers come after the on-site measure. Your sales process stays intact.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.