Can Gala give auto repair estimates over the phone?

Only the ranges and labour rates you provide. Final estimates happen on the lift after your tech assesses the vehicle. Your shop process stays intact.

Does Gala integrate with shop management software like Mitchell1 or Tekmetric?

Yes, but it requires a custom integration, it's not native to the platform yet. If your shop management platform has an API or webhook, we connect it during setup, otherwise we keep appointments synced through your calendar.

Can Gala screen calls that may involve warranty work?

Yes. Vehicle age, mileage, and the nature of the issue can flag potential warranty calls, which Gala routes directly to your warranty advisor.

AI receptionist for auto repair shops

Service writers get pulled off bay work to answer 'what time can you take me?', costs you billable hours.
After-hours breakdowns reach voicemail at 7pm and the customer calls your competitor's shop instead.
Estimate-shoppers tie up your line for 20 minutes with hypothetical questions.
Reminder calls for inspections, oil changes, and seasonal swaps never get made.

24/7, After-hours line: Nights and weekends covered
0, Missed calls: Every caller answered live
Captured, VIN & plate: Before the customer arrives
Live, Bay booking: Service and body work

What Gala does

Vehicle intake: Year, make, model, mileage, VIN if customer can read it, and presenting issue. Your service writer walks in with the full ticket.
Bay scheduling: Knows the difference between a 30-min oil change and a 3-hour brake job. Books accordingly so you don't overcommit.
Estimate-or-book logic: Tire-kickers get a quick range. Serious customers get booked for a real estimate appointment. Your service writers stay focused.
Seasonal reminders: Tire swaps, AC checks, winter prep. Gala calls or texts your customer list on your seasonal cadence.
Multilingual: Detects the language on the first sentence. Essential in Quebec auto markets. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Can Gala give auto repair estimates over the phone?: Only the ranges and labour rates you provide. Final estimates happen on the lift after your tech assesses the vehicle. Your shop process stays intact.
Does Gala integrate with shop management software like Mitchell1 or Tekmetric?: Yes, but it requires a custom integration, it's not native to the platform yet. If your shop management platform has an API or webhook, we connect it during setup, otherwise we keep appointments synced through your calendar.
Can Gala screen calls that may involve warranty work?: Yes. Vehicle age, mileage, and the nature of the issue can flag potential warranty calls, which Gala routes directly to your warranty advisor.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.