AI receptionist for pest control companies
- Wasp nest at 7pm. The caller wants a tech there tonight. Voicemail loses them to the next listing in Google.
- Commercial accounts (restaurants, food plants) expect a single phone call to dispatch the right tech to the right site.
- Recurring quarterly contracts slip through because nobody calls customers back to confirm the next visit.
- Seasonal flare-ups (ants in spring, rodents in fall, wasps in August) hit your phone like a brick wall.
- 24/7, Emergency line: Wasps and rodents don't wait
- 0, Missed calls: Every caller answered live
- Rebooked, Recurring visits: Quarterly treatments scheduled
- Live, Same-day booking: Into your calendar
What Gala does
- Same-day urgency triage: Wasps, rats, bed bugs, cockroaches. Gala flags severity and slots you into the same-day route if availability allows.
- Species + property intake: Captures pest type, property type (house, condo, restaurant, warehouse), square footage, and any pet-on-site flag. Your tech arrives with the right gear.
- Commercial multi-site routing: Restaurant chains and food-plant accounts get a dedicated flow, site ID, contract number, and history are pulled before the call routes.
- Recurring contract sign-ups: Naturally suggests the quarterly maintenance plan to one-off callers who match your contract profile, never pushy, always optional.
- Seasonal script switching: Spring ants, summer wasps, fall rodents. Gala uses the right script for the season and surfaces the relevant pests-of-the-month upfront.
- Multilingual: Detects the caller's language on the first sentence. Critical for Montreal multi-unit residential and commercial work. Works best in French and English.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- Can Gala book a same-day pest control call for wasps or rodents?
- Yes. Gala checks your route board and books a same-day slot if a tech has capacity in the caller's zone. If you are fully booked, it offers the next available slot or a recurring contract.
- How does Gala handle commercial restaurant pest control accounts?
- Commercial accounts get a dedicated intake flow. Site ID, contract number, and previous visit history are pulled before routing, so the right tech reaches the right account every time.
- Does Gala integrate with the field-service software I use for pest control scheduling?
- Yes, native integration. Customer profiles, recurring schedules, and visit notes sync in both directions. Custom add-ons connect via webhook.
- Will Gala push recurring contracts on every pest control call?
- No. Gala only mentions a contract plan once, naturally, when the caller matches criteria you set, such as a one-off call from a recurring-friendly property type. Never twice.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.