AI receptionist for carpet cleaning
- Your truck-mount is roaring and you're on your knees on a job. The phone rings six times, goes to voicemail, and that mover with three rooms calls the next cleaner.
- Saturday morning a customer wants a sofa and stairs quoted before their in-laws arrive. Nobody's in the office, so the request sits until Monday and they've already booked elsewhere.
- A burst dishwasher floods a basement at 9 p.m. The homeowner needs extraction tonight, not a callback tomorrow, and they call whoever picks up.
- Property managers want recurring common-area and unit-turnover cleans, but scoping square footage and slotting the route over the phone eats your whole afternoon.
- 24/7, Water-damage line: Nights, weekends, holidays
- Multilingual, Regional accent support: Quebec French callers
- 7-day, Setup: $0 setup, no contract
What Gala does
- Room and square-foot quoting: Gala applies your exact pricing logic: per-room residential rates, per-square-foot commercial rates, and add-ons for stairs, area rugs, upholstery, pet treatment, and stain protector. A solid ballpark on the phone, firm number after the on-site look.
- Water-damage emergency line: A flooded basement or an active overflow gets flagged as urgent and transferred straight to your on-call extraction tech, day or night, so you win the emergency job instead of losing it to voicemail.
- Recurring commercial contracts: Property managers, offices, restaurants, and clinics asking about monthly or quarterly service get scoped and booked into a recurring slot on your route, with the building, square footage, and contact captured cleanly.
- Reminders and prep instructions: Area-rug pickups, drop-off windows, and appointment reminders are confirmed by text and email. Gala reminds customers to clear the room, move small furniture, and leave the driveway open for the truck-mount, so your crew isn't waiting.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- Can Gala quote carpet cleaning jobs by the room or square foot?
- Yes. At setup we load your pricing logic: per-room residential rates, per-square-foot commercial rates, and add-ons for stairs, area rugs, upholstery, pet treatment, and stain protector. Callers get an accurate ballpark, and Gala notes anything that needs an on-site look for a firm number.
- Can Gala handle after-hours water-damage emergencies?
- Yes. Gala answers 24/7. When a caller describes flooding, an overflow, or standing water, it flags the call as urgent and transfers or dispatches to your on-call extraction tech using rules you set, so you don't lose emergency work overnight.
- Does Gala book recurring commercial cleaning contracts?
- Yes. For property managers, offices, restaurants, and clinics asking about weekly, monthly, or quarterly service, Gala captures the building, square footage, and contact, then books a recurring slot into your calendar or hands a qualified lead to your commercial estimator.
- Will Gala remind customers to prepare the space before we arrive?
- Yes. Gala sends text and email confirmations and reminders, including your prep checklist: clear the room, move small furniture, secure pets, and leave the driveway open for the truck-mount. Fewer wasted trips, cleaner days for your crew.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.