Does Gala write reservations directly into OpenTable or Resy?

Not yet as native integrations. OpenTable, Resy, Yelp Reservations, Square Appointments, Toast, and SevenRooms can all be connected as a custom integration during setup, so reservation details sync directly to your system.

Can Gala take takeout orders using my full menu?

Yes. We load your menu and modifiers at setup. Gala reads items back, captures modifications, and pushes the ticket to your KDS or printer. Payment can be collected via a payment link sent by text, configured at setup.

How does Gala handle large group and private-event inquiries?

Large group inquiries use a separate intake flow. Gala captures party size, date window, occasion, budget hint, and contact info, then routes the lead directly to your events manager by email the same day. Slack routing can be set up as a custom integration.

Does Gala help reduce restaurant no-shows?

Yes. Automatic confirmation texts go out the day before and the morning of the reservation. Restaurants using Gala report no-show rates dropping 15-30%, especially on Friday and Saturday nights.

AI receptionist for restaurants

Friday 7pm. The host stand is slammed with walk-ins and the phone rings six times before voicemail. That's a $120 table you just lost.
Reservation systems are great for tech-savvy guests, but a third of your callers still want to speak to a human about the patio, the dietary options, or the wine list.
Catering and large group inquiries get scribbled on a notepad and lost. Those are your highest-margin bookings.
Customers calling for hours, address, or 'do you have a high chair?' tie up your line during peak service.

24/7, Reservation line: Off-peak and off-hours
0, Missed catering leads: Highest-margin bookings
Live, Pickup: Even during dinner rush
Multilingual, Regional accent support: Native Québécois French

What Gala does

Reservation booking: Captures party size, date, time, special requests (birthday, allergies, patio) and writes to your reservation system or POS calendar. OpenTable, Resy, and similar platforms connect as a custom integration during setup.
Takeout & catering intake: Reads the menu back, suggests sides and wine pairings, captures pickup time and payment, orders go straight to the kitchen ticket printer.
Group & event inquiries: Bachelorettes, corporate dinners, private rooms. Gala qualifies the size, budget, and date, then routes to your events manager.
Hours & info handling: Address, hours, parking, dietary options, dress code. Gala handles the FAQ calls so your host stays focused on the door.
No-show reduction: Confirmation texts and reminders the day-of, measurable drop in no-shows, especially for 8-top bookings on weekend nights.
Multilingual: Detects the language on the first sentence, table stakes for any restaurant in Montreal or Quebec City. Works best in French and English.

One number, two languages, no surcharge

Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.

Your data stays in Canada

The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.

What it costs

A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.

Frequently asked questions

Does Gala write reservations directly into OpenTable or Resy?: Not yet as native integrations. OpenTable, Resy, Yelp Reservations, Square Appointments, Toast, and SevenRooms can all be connected as a custom integration during setup, so reservation details sync directly to your system.
Can Gala take takeout orders using my full menu?: Yes. We load your menu and modifiers at setup. Gala reads items back, captures modifications, and pushes the ticket to your KDS or printer. Payment can be collected via a payment link sent by text, configured at setup.
How does Gala handle large group and private-event inquiries?: Large group inquiries use a separate intake flow. Gala captures party size, date window, occasion, budget hint, and contact info, then routes the lead directly to your events manager by email the same day. Slack routing can be set up as a custom integration.
Does Gala help reduce restaurant no-shows?: Yes. Automatic confirmation texts go out the day before and the morning of the reservation. Restaurants using Gala report no-show rates dropping 15-30%, especially on Friday and Saturday nights.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.