AI receptionist for gyms and studios
- Front-desk staff are coaching, cleaning, or onboarding. And the phone rings exactly when they can't pick up.
- Cold leads asking 'how much is a membership?' get a robotic price quote and never come in for a trial.
- Personal-training inquiries are your highest-LTV leads but get the same scripted handling as a 'what time do you close' call.
- Class schedule and capacity questions ('is there a 6pm spin spot open?') eat 5 minutes per call that doesn't convert.
- 24/7, Inquiry line: Evenings and weekends
- 0, Missed calls: Every caller answered live
- Captured, Class info: Schedule and spot availability
- Live, Trial and consult booking: Coaches stay on the floor
What Gala does
- Trial-signup flow: Captures fitness goal, current activity level, and preferred time, books the trial class or intro session directly into your software.
- Membership conversion script: When a caller asks about price, Gala invites them to a free trial instead of quoting flat. Industry data: trial-first converts 3x better than phone quote.
- PT intake & qualification: Personal-training inquiries get goal, schedule, and experience captured, then routed to the right coach with a booked intro consult.
- Class schedule lookups: Real-time class capacity and schedule queries. Gala can tell a caller if the 6pm spin has a spot and book it without staff involvement.
- Payment & sign-up processing: Payment link sent by text for trial deposits or membership starts, configured at setup. Customer signs and pays before they hang up.
- Multilingual: Detects the language on the first sentence, essential for Montreal and Laval fitness markets. Works best in French and English.
One number, two languages, no surcharge
Gala answers in Québécois French or in English depending on who is calling, with no keypad menu and no transfer. Most providers in this market are built for English and Spanish, and several bill a second language as a monthly add-on.
Your data stays in Canada
The moment a caller gives a name, an address, or a payment detail, you are handling personal information, so ask any vendor where the recordings live. Here, data is stored in Canada, on a Québec-based application server, voice processing runs under zero data retention, and your data is never sold or used to train third-party models.
What it costs
A flat monthly rate in Canadian dollars with no setup fee and no contract, bilingual included. Plans: Essential $129/mo (250 minutes), Advanced $249/mo (500 minutes), Enterprise $439/mo (1,000 minutes). See every plan.
Frequently asked questions
- Does Gala integrate with Mindbody or Glofox for gym scheduling?
- Not yet as native integrations. Mindbody, Glofox, ClubReady, and Wodify can be connected as a custom integration at setup, so class schedules and bookings sync to the client's account.
- How does Gala handle a gym trial-signup call?
- Gala qualifies the caller on goal, schedule, and experience, then suggests the right trial: HIIT, yoga, or intro PT. It books the session and sends a confirmation text with a payment link if you charge a trial deposit. Conversion to membership happens in person.
- What happens when a gym member calls to cancel or request a refund?
- Gala captures the request and routes it to your member-services email. Slack routing can be set up as a custom integration. These calls need a human response. Sensitive conversations are never handled by AI without your explicit policy in place.
- Can Gala sell gym memberships over the phone?
- Gala can quote price ranges and send a sign-up link. Final membership closures typically happen with a coach during the intro session, where conversion is highest. Gala books that session for you.
Related use cases
Related
Gala AI Receptionist · Pricing · What an AI receptionist costs · ROI calculator · Gala vs other services
AI Receptionist ·
AI Admin Assistant ·
Pricing ·
How it works ·
Call Gala ·
Industries ·
Use cases ·
FAQ ·
Blog ·
About ·
Contact
Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.