Cogeco call forwarding: send your line to Gala
Cogeco's codes for home and business phones, and the Managed Telephony codes for busy and unanswered calls.
Cogeco uses the same *72 and *73 codes on home and business lines. You need the Call Forwarding feature on your account.
Before you start
- Have the Gala number shown in your setup at hand. That is the number your calls will go to.
- Choose: all calls, or only the calls nobody answers. The main guide explains the difference.
- Keep the cancel code. It puts your line back the way it was in seconds.
Forward all calls
- Dial *72 Wait for the tone to change to a stuttered tone.
- Enter your Gala number All 10 digits. Your calls now go to Gala.
- To cancel Dial *73 from the same line.
Busy or no answer: Managed Telephony
Cogeco's Managed Telephony guide also gives codes to forward only some calls. Your team answers first.
| Forwarding | Turn on | Turn off |
|---|---|---|
| All calls | *72 + number | *73 |
| When busy | *90 | *91 |
| No answer | *92 | *93 |
No-answer forwarding starts after a preset delay. Cogeco recommends *72 over the phone's soft key: it is simpler and faster.
What Cogeco may charge
Call Forwarding is a feature you subscribe to. Ask Cogeco for its price and whether forwarded calls are billed as long distance.
Test the forward
- Call your number Use a different phone, such as a personal cell.
- Listen for the answer Gala should answer with your business greeting.
- Check the summary The test call should show up in your Gala dashboard.
Sources
Every code and fee on this page comes from Cogeco's own support pages, read on October 27, 2026. Providers do change their codes: if in doubt, their page is the reference.
Frequently asked questions
What is the Cogeco call forwarding code?
Dial *72, wait for the stuttered tone, then enter the 10-digit number. Dial *73 to cancel.
How do I forward only unanswered calls on Cogeco?
On Managed Telephony, dial *92 to turn on no-answer forwarding and *93 to turn it off. For busy calls, it is *90 and *91.
Do I need a subscription to forward calls on Cogeco?
Yes. Cogeco says you must subscribe to Call Forwarding to use *72.
Your number stays the same. Hear Gala answer before you forward anything. Hear Gala answer · See pricing
Related
- Forwarding your line to Gala: the guide
- Bell call forwarding
- Vidéotron call forwarding
- TELUS call forwarding
- Rogers call forwarding
- VoIP.ms call forwarding
- 3CX call forwarding
- RingCentral call forwarding
- Microsoft Teams call forwarding
- Ooma Office call forwarding
- How Gala works
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