US receptionist service that mixes human and AI answering on one plan. United States.
Facts checked on 2026-09-06 at www.abby.com. Abby Connect prices in USD, Gala prices in CAD. Gavion is not affiliated with Abby Connect.
| Gala | Abby Connect | |
|---|---|---|
| Pricing model | Flat monthly plan with included minutes | Monthly plans sized in Abby Minutes, with usage-based overage |
| Starting price | $129 CAD/month for 250 minutes, 3 users and 1 voice agent | $165 USD/month for 50 Abby Minutes (one Abby Minute is 1 human minute or 2 AI minutes) |
| Past the included usage | $0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minute | Usage-based; the rate is not stated on the page |
| Setup fee | $0. Onboarding help is available as an optional package | No setup fee; onboarding included |
| Who answers | AI receptionist (Gala), which transfers real emergencies to your team | Both. You choose how each call is handled and can change the mix |
| Coverage | 24/7, several calls at once | 24/7, no weekend upcharge |
| French | Québécois French and English detected automatically on every plan; 44 languages in total | English and Spanish. French is not mentioned |
| Canada and data residency | Montréal company. Call data stored in Canada, on a Québec-based application server | Not stated |
| Booking and CRM | Live Google or Outlook calendar booking and a basic CRM on every plan | 1,000+ integrations; specific calendar and CRM products are not named on the pricing page |
| Commitment | Monthly plan, change tiers anytime; annual plan paid up front for 15% off | Month to month; free trial on every plan |
US businesses that want to blend human and AI answering on one plan
Quebec businesses that need French, Canadian-dollar pricing and data kept in Canada, with 250 minutes included from the first plan
On Abby's pricing page, one Abby Minute is one minute of human answering or two minutes of AI answering. Gala bills plain minutes: 250 are included on the entry plan, then $0.37 a minute.
English and Spanish are listed. French is not mentioned. Gala answers in Québécois French and English on every plan.
Abby's page does not mention Canada or data residency. Gala stores call data in Canada, on a Québec-based application server.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.