Gala vs Ruby

US live virtual receptionist service with optional AI features. United States.

Facts checked on 2026-09-06 at www.ruby.com. Ruby prices in USD, Gala prices in CAD. Gavion is not affiliated with Ruby.

GalaRuby
Pricing modelFlat monthly plan with included minutesMonthly plans sized by receptionist minutes
Starting price$129 CAD/month for 250 minutes, 3 users and 1 voice agent$250 USD/month for 50 receptionist minutes
Past the included usage$0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minuteNot stated on the pricing page
Setup fee$0. Onboarding help is available as an optional packageNone: no fees for activation, onboarding, setup or customization
Who answersAI receptionist (Gala), which transfers real emergencies to your teamHuman receptionists, with AI-powered transcripts and sentiment analysis
Coverage24/7, several calls at once24/7, including after hours, weekends and holidays
FrenchQuébécois French and English detected automatically on every plan; 44 languages in totalSpanish and bilingual English-Spanish call handling. French is not mentioned
Canada and data residencyMontréal company. Call data stored in Canada, on a Québec-based application serverNot stated
Booking and CRMLive Google or Outlook calendar booking and a basic CRM on every planScheduling is listed as a feature; 5,000+ integrations
CommitmentMonthly plan, change tiers anytime; annual plan paid up front for 15% offNot stated on the pricing page

Choose Ruby if

US businesses that want a human voice on every call and can budget by the minute

Choose Gala if

Businesses with real call volume: 250 included minutes for $129 CAD versus 50 minutes for $250 USD, in French and English

Frequently asked questions

How many minutes do you get with Ruby versus Gala?

Ruby's entry plan includes 50 receptionist minutes for $250 USD a month. Gala's entry plan includes 250 minutes for $129 CAD a month, then $0.37 a minute.

Does Ruby speak French?

Its pricing page mentions Spanish and bilingual English-Spanish handling. French is not mentioned. Gala answers in Québécois French and English on every plan.

Is Ruby a real person?

Yes. Ruby's receptionists are people, with AI features on top. Gala is an AI receptionist that answers every call at once and transfers real emergencies to your team.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.