Ruby receptionist alternative in Canada
US live virtual receptionist service with optional AI features. United States.
Facts checked on 2026-09-06 at www.ruby.com. Ruby prices in USD, Gala prices in CAD. Gavion is not affiliated with Ruby.
Ruby is a US service of live virtual receptionists. Its pricing page, read on 2026-10-07, sells plans by receptionist minutes, from 50 to 500 a month. It mentions Spanish and bilingual English-Spanish call handling, and says nothing about French or about Canada.
For a business in Québec or elsewhere in Canada, those points settle much of the comparison before any feature does. Gala is the AI receptionist built by Gavion, a Montréal company. It answers in Québécois French and English on the same number, detects which one the caller speaks, and stores call data in Canada. Its plans are priced in Canadian dollars, from $129 CAD for 250 minutes.
Ruby and Gala both count minutes, so the comparison is direct: the same number of minutes, two monthly prices. The real difference is who answers. Ruby puts a person on each call. Gala is an AI receptionist: it takes several calls at once, books into your calendar during the call and transfers real emergencies to your team.
| Gala | Ruby | |
|---|---|---|
| Pricing model | Flat monthly plan with included minutes | Monthly plans sized by receptionist minutes |
| Starting price | $129 CAD/month for 250 minutes, 3 users and 1 voice agent | $250 USD/month for 50 receptionist minutes |
| Past the included usage | $0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minute | Not stated on the pricing page |
| Setup fee | $0. Onboarding help is available as an optional package | None: no fees for activation, onboarding, setup or customization |
| Who answers | AI receptionist (Gala), which transfers real emergencies to your team | Human receptionists, with AI-powered transcripts and sentiment analysis |
| Coverage | 24/7, several calls at once | 24/7, including after hours, weekends and holidays |
| French | Québécois French and English detected automatically on every plan; 44 languages in total | Spanish and bilingual English-Spanish call handling. French is not mentioned |
| Canada and data residency | Montréal company. Call data stored in Canada, on a Québec-based application server | Not stated |
| Booking and CRM | Live Google or Outlook calendar booking and a basic CRM on every plan | Scheduling is listed as a feature; 5,000+ integrations |
| Commitment | Monthly plan, change tiers anytime; annual plan paid up front for 15% off | Not stated on the pricing page |
US businesses that want a human voice on every call and can budget by the minute
Businesses with real call volume: 250 included minutes for $129 CAD versus 50 minutes for $250 USD, in French and English
Ruby and Gala both count minutes. Each row takes a volume Ruby publishes and the cheapest Gala plan that includes it.
| Minutes a month | Ruby (price a month) | Gala (price a month) |
|---|---|---|
| 50 | $250 USD ($5.00 a minute) | $129 CAD, Essential (250 minutes included) |
| 100 | $395 USD ($3.95 a minute) | $129 CAD, Essential (250 minutes included) |
| 200 | $720 USD ($3.60 a minute) | $129 CAD, Essential (250 minutes included) |
| 500 | $1,725 USD ($3.45 a minute) | $249 CAD, Advanced (500 minutes included) |
| 1,000 | No published plan; larger plans on request | $439 CAD, Enterprise (1,000 minutes included) |
Ruby's plans read on 2026-10-07, as published, in US dollars. Gala's prices in Canadian dollars, from our price list. No currency conversion: the rate moves, so use the one on your own statement. plans and pricing
That is $5.00 a minute on Ruby's 50-minute plan and $3.45 on its 500-minute plan.
Ruby's pricing page does not state what a minute past the plan costs, and it invites larger businesses to call about bigger plans. Gala publishes its rate: $0.37 to $0.33 CAD a minute depending on the plan, billed to the next full minute.
Neither side charges for setup. Ruby's page lists no fees for activation, onboarding, setup or customization; Gala's setup is $0 on every plan.
Switching does not mean a new phone number or a gap in coverage. Most businesses are live the same day. What takes longest is entering the knowledge base Gala answers from.
Setup costs $0 on every plan. Booking works natively with Google Calendar and Microsoft Outlook.
Ruby's entry plan includes 50 receptionist minutes for $250 USD a month. Gala's entry plan includes 250 minutes for $129 CAD a month, then $0.37 a minute.
Its pricing page mentions Spanish and bilingual English-Spanish handling. French is not mentioned. Gala answers in Québécois French and English on every plan.
Yes. Ruby's receptionists are people, with AI features on top. Gala is an AI receptionist that answers every call at once and transfers real emergencies to your team.
Yes. Gala is built by Gavion, a Montréal company. It answers in Québécois French and English on every plan, is priced in Canadian dollars from $129 CAD for 250 minutes, and stores call data in Canada. Ruby's pricing page names neither French nor Canada.
Its pricing page, read on 2026-10-07, lists $720 USD a month for 200 minutes and $1,725 USD for 500. Gala's Advanced plan includes 500 minutes for $249 CAD a month.
Its pricing page does not say. Gala publishes its rate: $0.37 to $0.33 CAD a minute depending on the plan, billed to the next full minute.
Most businesses are live the same day, and you set it up yourself with our support. What takes longest is entering the knowledge base Gala answers from. Your existing number is forwarded to Gala. If the number customers dial is one Ruby hosts, ask Ruby how to take it with you first.
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