Gala vs Metrili

Canadian AI receptionist sold with an outbound caller and an admin copilot on one plan. Canada.

Facts checked on 2026-09-07 at metrili.com. Metrili prices in CAD, Gala prices in CAD. Gavion is not affiliated with Metrili.

GalaMetrili
Pricing modelFlat monthly plan with included minutesThree flat monthly plans sized by call minutes, texts and user seats; annual billing takes 20% off
Starting price$129 CAD/month for 250 minutes, 3 users and 1 voice agentStarter $149 CAD/month for 100 call minutes, 250 texts and one user seat; Growth $299 for 400 minutes and three seats; Enterprise $499 for 800 minutes and unlimited seats
Past the included usage$0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minuteNot stated
Setup fee$0. Onboarding help is available as an optional packageNo setup fees
Who answersAI receptionist (Gala), which transfers real emergencies to your teamAI receptionist and an AI staff copilot on every plan; an outbound AI caller from Growth up
Coverage24/7, several calls at once24/7, including weekends and holidays
FrenchQuébécois French and English detected automatically on every plan; 44 languages in totalEnglish and French natively; it greets in either and can switch mid conversation. Named for Quebec, New Brunswick and Ottawa businesses. Québécois French is not stated
Canada and data residencyMontréal company. Call data stored in Canada, on a Québec-based application serverBuilt in Canada, SOC 2 aligned, on HIPAA-eligible AWS infrastructure and aligned with PIPEDA. Where data is stored is not stated
Booking and CRMLive Google or Outlook calendar booking and a basic CRM on every planBooks into your live calendar during the call, with overlap protection; you can connect your own scheduling system. No calendar or CRM product is named
CommitmentMonthly plan, change tiers anytime; annual plan paid up front for 15% offFourteen-day free trial, month to month, cancel anytime with no cancellation fee

Choose Metrili if

Businesses that want the receptionist, an outbound caller and an admin copilot billed together on one Canadian plan

Choose Gala if

Businesses that want a published rate for the next minute, Québécois French, and call data kept in Canada

Frequently asked questions

What happens when Metrili's included minutes run out?

Its pricing does not state a rate for extra minutes. The entry plan includes 100 call minutes a month, so ask what the next one costs before you sign. Gala publishes a rate for every extra minute; the table above shows it.

Does Metrili answer in French?

It states that it supports English and French natively, greets in either language and can switch mid conversation. It names Quebec, New Brunswick and Ottawa businesses. Québécois French is not stated. Gala answers in Québécois French and English on every plan.

Other comparisons

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.