Québec AI agency whose receptionist, Sofia, is sold beside its AI audit packages. South Shore of Montréal, Québec.
Facts checked on 2026-09-09 at nexia-ai.ca. Nexia's pages name no currency, Gala prices in CAD. Gavion is not affiliated with Nexia.
| Gala | Nexia | |
|---|---|---|
| Pricing model | Flat monthly plan with included minutes | Monthly subscription sized by monthly call volume, plus a one-time installation fee on each plan |
| Starting price | $129 CAD/month for 250 minutes, 3 users and 1 voice agent | Croissance 197 $ a month plus 499 $ installation, about 150 calls a month included; Pro 397 $ plus 699 $ installation, about 300 calls; Sur mesure on quote. The site names no currency |
| Past the included usage | $0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minute | Not stated |
| Setup fee | $0. Onboarding help is available as an optional package | One-time installation fee of 499 $ on Croissance and 699 $ on Pro. Agents are stated to be deployed in 48 hours |
| Who answers | AI receptionist (Gala), which transfers real emergencies to your team | AI voice agent (Sofia), with call transfer for emergencies |
| Coverage | 24/7, several calls at once | 24 hours a day, 7 days a week |
| French | Québécois French and English detected automatically on every plan; 44 languages in total | The pricing page says the agent is bilingual French and English; the home page says it answers in Québécois French |
| Canada and data residency | Montréal company. Call data stored in Canada, on a Québec-based application server | Based on the South Shore of Montréal and serving all of Québec. It states client data is handled securely and deleted automatically after 90 days; where it is stored is not stated |
| Booking and CRM | Live Google or Outlook calendar booking and a basic CRM on every plan | Automatic appointment booking against a synced calendar, a text confirmation to the caller, and a client record created automatically in the CRM. No calendar or CRM product is named |
| Commitment | Monthly plan, change tiers anytime; annual plan paid up front for 15% off | No long-term commitment, cancellation on 30 days' notice, with a 30-day satisfaction guarantee |
South Shore businesses that want the phone answered in Québécois French and accept an installation fee for a built-for-you setup
Businesses that want no setup fee, a price in a named currency, and a published rate past the included usage
Switching does not mean a new phone number or a gap in coverage. Most businesses are live the same day. What takes longest is entering the knowledge base Gala answers from.
Setup costs $0 on every plan. Booking works natively with Google Calendar and Microsoft Outlook.
Yes, in those words. Its home page says Sofia answers calls 24 hours a day, 7 days a week, in Québécois French; its pricing page says the agent is bilingual French and English. Gala answers in Québécois French and English on every plan.
Its Croissance plan is 197 $ a month plus a one-time 499 $ installation fee, for about 150 calls a month. The site names no currency and no rate past the included calls is given. Gala's entry plan carries no setup fee.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.