Gala vs Callara

Montréal AI receptionist with a small entry plan and fair-use unlimited minutes on its two higher plans. Montréal, Québec.

Facts checked on 2026-10-07 at callara.ca. Callara's pages name no currency, Gala prices in CAD. Gavion is not affiliated with Callara.

	Gala	Callara
Pricing model	Flat monthly plan with included minutes	Flat monthly plans: Starter has a minute allowance, Scale and Growth are fair-use unlimited
Starting price	$129 CAD/month for 250 minutes, 3 users and 1 voice agent	Starter $49/month for 75 inbound minutes; Scale $108; Growth $208. The pricing page names no currency, and its structured data lists different figures ($59, $129, $249) in USD
Past the included usage	$0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minute	$0.55 a minute past 75 on Starter; on Scale and Growth only extreme sustained volume can trigger overage
Setup fee	$0. Onboarding help is available as an optional package	No setup fees; free onboarding help from a setup specialist
Who answers	AI receptionist (Gala), which transfers real emergencies to your team	AI receptionist
Coverage	24/7, several calls at once	Not stated in hours on the pricing page; it lists after-hours routing and unlimited simultaneous calls
French	Québécois French and English detected automatically on every plan; 44 languages in total	Bilingual English and French by default, with native Québécois French voices ("Native Quebec French voices" on its pricing page), plus more than 30 languages; mid-call switching from the Scale plan
Canada and data residency	Montréal company. Call data stored in Canada, on a Québec-based application server	Montréal company. Data residency in Canada stated (Supabase ca-central-1), with compliance with Québec's privacy law and PIPEDA claimed on every plan
Booking and CRM	Live Google or Outlook calendar booking and a basic CRM on every plan	Calendar booking (Google, Outlook, Cal.com) and CRM sync from the Scale plan; Starter takes messages and transfers
Commitment	Monthly plan, change tiers anytime; annual plan paid up front for 15% off	Seven-day free trial with a card, charged from day 8; no contract, cancel anytime

Choose Callara if

Businesses with heavy call volume that want fair-use unlimited minutes at a flat price, or the smallest possible entry plan

Choose Gala if

Businesses that want live calendar booking on the entry plan and every price stated in Canadian dollars

How to switch from Callara to Gala

Switching does not mean a new phone number or a gap in coverage. A typical launch takes about a week, and most of that week goes into building the knowledge base Gala answers from.

Pull last month's numbers Count the calls and minutes on your last Callara bill or call log. That tells you which Gala plan fits; the pricing page shows what each one includes.
Book the discovery call We look at the calls coming in, the tools you use and what you want Gala to handle. Nothing is configured yet. The goal is to agree on the scope.
We build the knowledge base, you validate it We assemble it from your website, your listings and public registries: services, prices, service areas and emergency rules. You correct it once, line by line.
Test, then forward your number We run real scenarios with you. Then your existing number is forwarded to Gala, so you keep the number your customers already call.
Cancel Callara once Gala is answering Keep Callara until Gala answers your forwarded line, then give notice on the terms of your Callara agreement.

Setup costs $0 on every plan. Booking works natively with Google Calendar and Microsoft Outlook.

How Gala goes live, step by step

Frequently asked questions

How much does Callara cost?

Its Starter plan shows $49 a month for 75 minutes, then $0.55 a minute, and the page names no currency. Gala's entry plan is $129 CAD a month for 250 minutes, with live booking included.

Do both answer in Québec French?

Yes. Callara's pricing page names native Quebec French voices, and Gala answers in Québécois French and English on every plan.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.