Gala vs Zenicall

Québec City AI receptionist aimed at clinics, dental offices and pharmacies. Québec City, Québec.

Facts checked on 2026-09-07 at zenicall.ca. Zenicall prices in CAD, Gala prices in CAD. Gavion is not affiliated with Zenicall.

GalaZenicall
Pricing modelFlat monthly plan with included minutesTwo monthly plans sized by included minutes, plus a per-minute rate past them and a one-time setup fee
Starting price$129 CAD/month for 250 minutes, 3 users and 1 voice agentStarter $200 CAD/month for 120 included minutes; Advanced $340 CAD/month for 240 minutes
Past the included usage$0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minute$0.90 CAD a minute on Starter, $0.75 on Advanced; nothing is cut off, the assistant keeps answering
Setup fee$0. Onboarding help is available as an optional packageOne-time setup fee of $350 CAD, covering deployment, custom configuration and training your team
Who answersAI receptionist (Gala), which transfers real emergencies to your teamAI receptionist, with transfer to a person for emergencies
Coverage24/7, several calls at once24/7, by call and by text
FrenchQuébécois French and English detected automatically on every plan; 44 languages in totalFrench, English and Spanish. The site is published in French for Quebec businesses; the phrase Québécois French is not used
Canada and data residencyMontréal company. Call data stored in Canada, on a Québec-based application serverQuébec City company. Hosting described as fully Canadian, on certified servers in Canada, with end-to-end encryption. Stated compliance with PIPEDA
Booking and CRMLive Google or Outlook calendar booking and a basic CRM on every planAutomated appointment booking and call notes; it states integration with the main medical and dental software without naming a product
CommitmentMonthly plan, change tiers anytime; annual plan paid up front for 15% offMonth to month, no annual commitment. No trial or guarantee is stated

Choose Zenicall if

Quebec clinics, dental offices and pharmacies that want fully Canadian hosting and end-to-end encryption for medical intake

Choose Gala if

Service businesses that want no setup fee, more included minutes at the entry price, and Google or Outlook booking

Frequently asked questions

What does Zenicall cost to start?

Its Starter plan is $200 CAD a month for 120 included minutes, plus a one-time $350 CAD setup fee. Extra minutes are $0.90 CAD. Gala's entry plan carries no setup fee; the table above shows what it includes.

Does Zenicall speak Québécois French?

Its site is published in French for Quebec businesses and lists French, English and Spanish; the phrase Québécois French is not used. Gala answers in Québécois French and English on every plan, detected during the call.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.