Gala vs Aria

Montréal AI receptionist and web chat agent, sold in monthly plans sized by included voice minutes. Montréal, Québec.

Facts checked on 2026-09-09 at heyaria.ca. Aria prices in CAD, Gala prices in CAD. Gavion is not affiliated with Aria.

GalaAria
Pricing modelFlat monthly plan with included minutesMonthly plans sized by included voice minutes; annual billing takes 15% off
Starting price$129 CAD/month for 250 minutes, 3 users and 1 voice agentDémarrage $59 CAD/month for up to 150 voice minutes; Pro $189 for up to 600; Premium $389 for up to 1,200; Entreprise is custom and annual
Past the included usage$0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minuteNo per-minute rate is published. You are not cut off mid month: add a block of minutes at any time, or turn on optional auto-recharge with a monthly spending cap you set
Setup fee$0. Onboarding help is available as an optional packageNo setup fee
Who answersAI receptionist (Gala), which transfers real emergencies to your teamAI receptionist. You set the escalation rules, and urgent questions go to a real person by text, email or phone call
Coverage24/7, several calls at once24/7 on every plan
FrenchQuébécois French and English detected automatically on every plan; 44 languages in totalA bilingual agent that answers every call in French and English; its FAQ adds Spanish and more, with automatic language detection. Québécois French is not stated
Canada and data residencyMontréal company. Call data stored in Canada, on a Québec-based application serverMade in Canada, Montréal, Québec. Where call data is stored is not stated; the Pro plan keeps call recordings 90 days
Booking and CRMLive Google or Outlook calendar booking and a basic CRM on every planAppointment booking on every plan, with Google Calendar, Calendly and Acuity named; it schedules, reschedules and confirms
CommitmentMonthly plan, change tiers anytime; annual plan paid up front for 15% offSeven-day free trial on every plan, no credit card required. No contract, cancel anytime; the Entreprise tier is annual

Choose Aria if

Small Québec businesses with a light call load that want a published Canadian-dollar entry price and a web chat widget on the same plan

Choose Gala if

Businesses that want Québécois French, a published rate for the minute past the plan, and call data kept in Canada

Frequently asked questions

What happens when Aria's minutes run out?

Its page says you are not cut off. You add a block of minutes, or turn on auto-recharge with a cap you set. No per-minute rate is published, so ask what a block costs. Gala publishes a rate for every extra minute.

Does Aria answer in Québécois French?

It states a bilingual agent that answers every call in French and English, with automatic language detection. Québécois French is not stated. Gala answers in Québécois French and English on every plan.

Other comparisons

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.