Gala vs AlmaTalk

Canadian AI receptionist billed in credits, with texts, emails and a built-in CRM in the same plan. Ottawa, Ontario; its footer also names Montréal.

Facts checked on 2026-10-07 at almatalk.ca. AlmaTalk prices in CAD, Gala prices in CAD. Gavion is not affiliated with AlmaTalk.

GalaAlmaTalk
Pricing modelFlat monthly plan with included minutesMonthly plans sized in credits; one minute of call uses 60 to 180 credits depending on the AI model chosen
Starting price$129 CAD/month for 250 minutes, 3 users and 1 voice agentStarter $97.97 CAD/month for 9,000 credits, which is 150 minutes on its Essential model; Pro $247.97 for 400 minutes; Growth $497.97 for 900
Past the included usage$0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minuteCredits do not roll over, and calls stop when they run out until you top up or change plans. An extra phone number costs CA$15 a month
Setup fee$0. Onboarding help is available as an optional packageNo setup fee, per its home page FAQ
Who answersAI receptionist (Gala), which transfers real emergencies to your teamAI receptionist; its home page says urgent callers are warm-transferred to a person on your team
Coverage24/7, several calls at once24/7
FrenchQuébécois French and English detected automatically on every plan; 44 languages in totalCanadian English and French, including Québécois French, plus more than 30 other languages, detected automatically, per its home page FAQ
Canada and data residencyMontréal company. Call data stored in Canada, on a Québec-based application serverMade by ALMA Intelligence, a Canadian company built in Ottawa, serving businesses across Canada. Where call data is stored is not stated on the pages read
Booking and CRMLive Google or Outlook calendar booking and a basic CRM on every planBooks live during the call and syncs with Google Calendar, Outlook, Cal.com and Apple Calendar, with a built-in CRM, per its home page
CommitmentMonthly plan, change tiers anytime; annual plan paid up front for 15% offContract term not stated. A free 30-day demo agent needs no card and no commitment, and a Free plan with 20 minutes stays available

Choose AlmaTalk if

Businesses that want texts, emails and a CRM in the same subscription as the phone, and are comfortable budgeting in credits

Choose Gala if

Businesses that want a plan counted in minutes rather than credits, where calls keep being answered past the allowance and the extra minutes are billed

How to switch from AlmaTalk to Gala

Switching does not mean a new phone number or a gap in coverage. A typical launch takes about a week, and most of that week goes into building the knowledge base Gala answers from.

  1. Pull last month's numbers Count the calls and minutes on your last AlmaTalk bill or call log. That tells you which Gala plan fits; the pricing page shows what each one includes.
  2. Book the discovery call We look at the calls coming in, the tools you use and what you want Gala to handle. Nothing is configured yet. The goal is to agree on the scope.
  3. We build the knowledge base, you validate it We assemble it from your website, your listings and public registries: services, prices, service areas and emergency rules. You correct it once, line by line.
  4. Test, then forward your number We run real scenarios with you. Then your existing number is forwarded to Gala, so you keep the number your customers already call.
  5. Cancel AlmaTalk once Gala is answering Keep AlmaTalk until Gala answers your forwarded line, then give notice on the terms of your AlmaTalk agreement.

Setup costs $0 on every plan. Booking works natively with Google Calendar and Microsoft Outlook.

Frequently asked questions

How much does AlmaTalk cost?

Its Starter plan is $97.97 CAD a month for 9,000 credits, which buys 150 minutes on its Essential model and fewer on the stronger models. Gala's entry plan is $129 CAD a month for 250 minutes, counted in minutes.

Do both answer in Québécois French?

Yes. AlmaTalk's home page names Québécois French among its languages, and Gala answers in Québécois French and English on every plan.

Other comparisons

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.