Montréal bilingual AI phone reception sold on a scoped proposal, with ERP and CRM integration on its middle plan. Montréal, Québec.
Facts checked on 2026-10-07 at www.vocalops.ca. VocalOps prices in CAD, Gala prices in CAD. Gavion is not affiliated with VocalOps.
| Gala | VocalOps | |
|---|---|---|
| Pricing model | Flat monthly plan with included minutes | Three plans by depth of integration; the final price depends on call volume, approved workflows and integrations, confirmed in a written proposal |
| Starting price | $129 CAD/month for 250 minutes, 3 users and 1 voice agent | Essential $400 CAD/month; Connected $500 CAD/month; Tailored is custom-priced. Included minutes are not stated |
| Past the included usage | $0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minute | Not published. Usage, telephony and overage terms are set out in the written proposal |
| Setup fee | $0. Onboarding help is available as an optional package | Not published. Included onboarding is set out in the proposal; custom development, migration or integration may be priced separately |
| Who answers | AI receptionist (Gala), which transfers real emergencies to your team | AI call handling, with live transfer to your team and emergency flagging |
| Coverage | 24/7, several calls at once | 24/7 |
| French | Québécois French and English detected automatically on every plan; 44 languages in total | Configured and tested in Canadian French and English, per its home page; any other language is confirmed during scoping |
| Canada and data residency | Montréal company. Call data stored in Canada, on a Québec-based application server | Montréal company, at Place Ville-Marie. Its pricing page states data hosted in Canada; its home page adds that exact component locations are confirmed during a security review |
| Booking and CRM | Live Google or Outlook calendar booking and a basic CRM on every plan | Direct booking in your schedule and two-way ERP and CRM sync on the Connected plan, not on Essential |
| Commitment | Monthly plan, change tiers anytime; annual plan paid up front for 15% off | Term, renewal and cancellation conditions are confirmed in the proposal before signature |
Businesses that want the AI tied into their ERP or CRM and are ready to go through a scoped proposal
Businesses that want a published price, published included minutes and live calendar booking on every plan, without a scoping process
Switching does not mean a new phone number or a gap in coverage. A typical launch takes about a week, and most of that week goes into building the knowledge base Gala answers from.
Setup costs $0 on every plan. Booking works natively with Google Calendar and Microsoft Outlook.
Essential is $400 CAD a month and Connected $500 CAD, with usage, overage, onboarding and term set out in a written proposal. Gala's entry plan is $129 CAD a month for 250 minutes, with the overage rate published.
VocalOps' pricing page states data hosted in Canada. Gala stores call data in Canada, on a Québec-based application server. Both are Montréal companies.
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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.