Gala vs Polaris Voice

Toronto AI phone answering service for Canadian businesses, with monthly plans and included minutes. Toronto, Ontario.

Facts checked on 2026-09-07 at polarisvoice.ca. That page names no currency for Polaris Voice; the vendor's own pricing guide states Canadian dollars. Gala prices in CAD. Gavion is not affiliated with Polaris Voice.

GalaPolaris Voice
Pricing modelFlat monthly plan with included minutesMonthly plans sized by included minutes, with a per-minute rate past them; annual billing takes 15% off
Starting price$129 CAD/month for 250 minutes, 3 users and 1 voice agentEssentials $99/month for 150 included minutes; Professional $199 for 500; Executive $299 for 1,500. The pricing page names no currency; the company's own 2026 pricing guide states Canadian dollars
Past the included usage$0.37 to $0.33 CAD per minute depending on the plan, billed to the next full minute$0.75 a minute on Essentials, $0.50 on Professional, $0.30 on Executive
Setup fee$0. Onboarding help is available as an optional packageNo setup fee is stated; the Executive plan includes white-glove setup
Who answersAI receptionist (Gala), which transfers real emergencies to your teamAI receptionist
Coverage24/7, several calls at once24/7, 365 days a year
FrenchQuébécois French and English detected automatically on every plan; 44 languages in totalMore than 30 languages including French and English, with automatic detection. Québécois French is not stated
Canada and data residencyMontréal company. Call data stored in Canada, on a Québec-based application serverToronto company. Recordings and transcripts stored in Google Cloud data centres in Toronto; PIPEDA compliance stated; recordings kept 7 to 45 days by plan
Booking and CRMLive Google or Outlook calendar booking and a basic CRM on every planBooks into Google Calendar and Outlook against live availability, with SMS confirmations, on every plan
CommitmentMonthly plan, change tiers anytime; annual plan paid up front for 15% offSeven-day free trial with no credit card; cancel anytime, no contract

Choose Polaris Voice if

Canadian businesses outside Quebec that want live calendar booking and recordings kept in Toronto

Choose Gala if

Quebec businesses that need Québécois French, call data kept in Canada, and prices published in Canadian dollars

Frequently asked questions

Are Polaris Voice's prices in Canadian dollars?

Its pricing page writes $99, $199 and $299 without naming a currency. The company's own 2026 pricing guide says its figures are in Canadian dollars. Gala publishes every price in Canadian dollars, on the price list.

Does Polaris Voice speak Québécois French?

It lists more than 30 languages including French and English, detected automatically on the call. Québécois French is not stated. Gala answers in Québécois French and English on every plan.

Where is the call data kept?

Polaris Voice states that recordings and transcripts sit in Google Cloud data centres in Toronto. Recordings are kept 7 to 45 days depending on the plan. Gala stores call data in Canada, on a Québec-based application server.

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Contact: contact@gavion.ai · +1 (514) 534-1298 · +1 (855) 505-0607 (toll-free) · Québec, Canada · Service across Canada in English and French.